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Norman Frantz

Overview Reviews (444) Inventory (708)

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Norman Frantz

Norman Frantz | Page 15

Service Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.4

444 Reviews

Overview Reviews (444) Inventory (708)

4.4

444 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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444 Reviews of Norman Frantz

August 28, 2022

Dealership Rating

Employee Rating

Norman was incredibly helpful and they got me in and out! i couldn’t be happier with their service. i couldn’t be happier with their service. More

by kayla.fulp

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 29, 2022 -

Toyota of Coconut Creek responded

Kayla, thank you for the great review! We are so glad to hear that you had a successful experience working with Norman and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

August 21, 2022

Dealership Rating

Employee Rating

I've been servicing my cars here for two decades. ..always an honest experience with knowledgeable upfront information! ..always an honest experience with knowledgeable upfront information! More

by VALMALLER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Kulazidis, Klaus

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Aug 22, 2022 -

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

August 17, 2022

Dealership Rating

Employee Rating

I had a unscheduled service do to a nail in my tire. The service department not only fixed my issue but did my maintenance follow up. Everyone was professional and handled it right on the spot . The service department not only fixed my issue but did my maintenance follow up. Everyone was professional and handled it right on the spot . More

by INKKEY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Erik Coxwell, Zeke Howes, Wesner Larose , Gary Cann, Denise R

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Aug 18, 2022 -

Toyota of Coconut Creek responded

We're thrilled our team made your service experience a total success! Thanks for choosing Al Hendrickson Toyota. Drive safely, and we hope to see you again down the road!

August 04, 2022

Dealership Rating

Employee Rating

They have a good customer service. They always work at the time set they said. They always work at the time set they said. More

by CARLO19MP

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 04, 2022 -

Toyota of Coconut Creek responded

Thank you for trusting our team with your service needs! We appreciate your business and we hope to welcome you back to Al Hendrickson Toyota in the future. Drive safely!

July 31, 2022

Dealership Rating

Employee Rating

Great service as usual. Klaus and Norman were the best. Always informative and helpful with my experience Klaus and Norman were the best. Always informative and helpful with my experience More

by demondelliott215

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Klaus

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Aug 01, 2022 -

Toyota of Coconut Creek responded

Thank you for being a loyal customer of Al Hendrickson Toyota. We will be sure to let Klaus and Norman know you appreciate their consistent, quality customer service. Have an awesome day!

July 24, 2022

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Employee Rating

10000 mile service was a breeze in and out in no time flat !!! Would not take my car anywhere else but Al Hendrickson Toyota !!! flat !!! Would not take my car anywhere else but Al Hendrickson Toyota !!! More

by BRII0220

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kurt Brosche, James Daus, Courtney Gayle, Wesley Bonito, Zeke Howes

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Jul 25, 2022 -

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

July 15, 2022

Dealership Rating

Employee Rating

Awesome service as usual. Always meet our exceed my expectations. This is why Al Hendrickson is my only stop for all my tundras needs. Thanks Al. Always meet our exceed my expectations. This is why Al Hendrickson is my only stop for all my tundras needs. Thanks Al. More

by DHOLMESFLA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Klaus Cobb

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Jul 17, 2022 -

Toyota of Coconut Creek responded

Wow, we are blushing! We're thrilled our team welcomed you back with the outstanding service you've come to expect at Al Hendrickson Toyota. It's an honor to have earned your confidence. Thanks for being a loyal customer!

July 14, 2022

Dealership Rating

Employee Rating

Very organized an Curtis. And everything was done to specs. I will returned. For my next service. And everything was done to specs. I will returned. For my next service. More

by ZAMORA5907

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Jul 14, 2022 -

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Curtis. Drive safely, and we are looking forward to seeing you back at Al Hendrickson Toyota!

July 13, 2022

Dealership Rating

Employee Rating

Been going to Al Hendrickson Toyota for many years. They are extremely professional. I 100% recommend them. They are extremely professional. I 100% recommend them. More

by GINETHMYIBIRIN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 13, 2022 -

Toyota of Coconut Creek responded

Thank you for being a loyal customer of Al Hendrickson Toyota! We are grateful for your business and look forward to continuing our relationship.

July 10, 2022

Dealership Rating

Employee Rating

I had multiple issues with my vehicle in which it needed to stay at the service center for a while. Klaus and Norman kept me up-to-date on all my repairs and possible time frame for my vehicle to be done. to stay at the service center for a while. Klaus and Norman kept me up-to-date on all my repairs and possible time frame for my vehicle to be done. These two individuals are truly a pleasure to work with . More

by demondelliott215

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Klaus

Report | Print

Jul 11, 2022 -

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Klaus, Norman, and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

Jul 11, 2022 -

demondelliott215 responded

Thanks

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