
Dealership Experience
29 yrs, 6 mos
65 Reviews
Write a Review65 Reviews of Norbert Santos
July 31, 2025
Great service. Narvic my service writer did not wonder job. Keep up the great work. Narvic my service writer did not wonder job. Keep up the great work. More
Other Employees Tagged: Mike Latham, Bryce Shibata, Lee Reloza, Joe Valadao
June 08, 2025
As a woman I've never felt comfortable going into auto shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with m shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with male associates and I have been disrespected and talked down to. I expected to be treated differently by women. However that was not the case. Not only were their skills lacking in parts service, they were rude and treated me like I was incompetent. I don't know how they even got hired at this establishment. I would rather get talked down to a little bit by male than have to deal with these very incompetent women. I believe their names were Susanna and Dee. I do not recommend this establishment because of these two women. One of them acted like a know-it-all like she knew better than me and the other one kept mumbling to herself and I couldn't even understand what she was saying. Needless to say, hopefully Toyota can hire more competent staff, especially women, because it makes women look bad. Also they need to regulate phones. I've seen several employees talking on the phone, using airpods, or just outright texting. It is mainly the cashiers. Please do better. More
Other Employees Tagged: Mike Latham, Bryce Shibata, Lee Reloza, Val Valadez, Jason Saephanh, Joe Valadao, QERIM RACAJ, Dwayne Reyes , Priscilla Camacho
May 12, 2025
I am always receiving a good quality service at Maita Toyota. People here are nice and friendly! Toyota. People here are nice and friendly! More
Other Employees Tagged: Mike Latham, Bryce Shibata, Val Valadez, Karina Gonzalez, Dwayne Reyes , Priscilla Camacho
May 09, 2025
From the time that I arrived to the time I lowest was appx 45 min. I had prepared myself for 3 hours. It was great. appx 45 min. I had prepared myself for 3 hours. It was great. More
Other Employees Tagged: Mike Latham, Bryce Shibata, Lee Reloza, Val Valadez, Jason Saephanh, Joe Valadao, QERIM RACAJ, PEDRO VALENCIA MENDOZA, Dwayne Reyes
May 09, 2025
I’ve gotten to where I refuse to do reviews when I’m required to do written review with a dictate about number of words required to do written review with a dictate about number of words More
Other Employees Tagged: Mike Latham, Bryce Shibata, Lee Reloza, Karina Gonzalez, Jason Saephanh, QERIM RACAJ, Dwayne Reyes, Angel Cruz , Priscilla Camacho
March 28, 2025
Everything was good and it took less than an hour, there was no need to wait long was no need to wait long More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Jason Saephanh, Joe Valadao, QERIM RACAJ, Dwayne Reyes
March 08, 2025
First of all your customer service is not good and does not have proper behavior with the customer. not have proper behavior with the customer. More
Other Employees Tagged: Mike Latham, Lee Reloza, Karina Gonzalez, Jason Saephanh, Joe Valadao, QERIM RACAJ, PEDRO VALENCIA MENDOZA, Angel Cruz , Priscilla Camacho
February 13, 2025
Priscilla and other employees were kind, accommodating, professional to me. A1! Thank you so much! professional to me. A1! Thank you so much! More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, Karina Gonzalez, Joe Valadao, QERIM RACAJ, PEDRO VALENCIA MENDOZA, Angel Cruz , Priscilla Camacho


