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Bryce Shibata
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Bryce Shibata
Production Shop Advisor
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
172 Reviews
172 Reviews
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172 Reviews of Bryce Shibata
May 28, 2024
This dealership is ok. Last time I went I waited 35 minutes to be helped while at least 10 other people who arrived after me were helped. Then when I went to pick up my car Last time I went I waited 35 minutes to be helped while at least 10 other people who arrived after me were helped. Then when I went to pick up my car they couldn’t find the paperwork. More
by ANALISA.QUINTERO
Verified Customer
Helpful 
May 22, 2024
I believed I was taken advantage of since the cost of calipers was $1000 so I declined to pay this price. Afterwards, I drove away without hearing my brakes squeak. Moreover, it took two long visits to calipers was $1000 so I declined to pay this price. Afterwards, I drove away without hearing my brakes squeak. Moreover, it took two long visits to fix the brake problem. It seems the agent was scamming me. More
by DARRELTHEMAN
Other Employees Tagged: Emilio
May 22, 2024
The only reason I got an update about my car was because I texted the dealer. They never called. It was also my 2nd trip in 2 weeks and I was told they had to rediagnose the issue. Toyota needs to do a bett I texted the dealer. They never called. It was also my 2nd trip in 2 weeks and I was told they had to rediagnose the issue. Toyota needs to do a better job of keeping notes that are easily transferable. More
by BG5
May 21, 2024
Satisfied with the results. Received complete report on repairs needed on my car. The cost of work done on my car were very reasonable. Thank you! Received complete report on repairs needed on my car. The cost of work done on my car were very reasonable. Thank you! More
by dpblupe
May 14, 2024
New computer system had me waiting to check in for over 40 minutes. Then I received a text to replace air filters but since I did not see or know they did not do it and I after I approved via text because 40 minutes. Then I received a text to replace air filters but since I did not see or know they did not do it and I after I approved via text because I did not respond soon enough. Company's should not take customer service out of play when implementing technology that is all electronic to the customer. IT IS STILL OK TO TALK TO THE CUSTOMER! The manager was nice enough to call me back about my concerns, even though I will need another trip to the service department. More
by jakelada
Other Employees Tagged: Val Valadez
May 14, 2024
I brought my 2017 Tacoma in for service last Saturday. The service technician spilled oil all over the front of the engine. Now belt squeaks when I start it up. Not cool. The service technician spilled oil all over the front of the engine. Now belt squeaks when I start it up. Not cool. More
by highwycombe1980
May 08, 2024
As usual the experience at Maita Toyota was good. Norbert was very helpful and all process was smooth! Norbert was very helpful and all process was smooth! More
by rusetss
Other Employees Tagged: Mike Latham, Lee Reloza, Val Valadez, Karina Gonzalez, Norbert Santos
April 10, 2024
Trying to charge 900 dollars labor for one hour charge is outrageous. Changed camera my self in less than hour. Why do this to people who are already unhappy with there car. outrageous. Changed camera my self in less than hour. Why do this to people who are already unhappy with there car. More
by RJACOBS262
March 29, 2024
It's always great. Quick and easy drop off and car is always ready when predicted. Also never any re-work, car leaves and it is always perfect. Quick and easy drop off and car is always ready when predicted. Also never any re-work, car leaves and it is always perfect. More
by KIMCCALL
Other Employees Tagged: Mike Latham, Junko Case, Lee Reloza, Priscilla Camacho, Karina Gonzalez, QERIM RACAJ, PEDRO VALENCIA MENDOZA, Dwayne Reyes, Angel Cruz
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