Great dealership, but they need to pay attention to the
finer details in service. Got an oil change yesterday and got home and noticed a few drops of oil in driveway, they didn’t spray the bolt/pan or the
finer details in service. Got an oil change yesterday and got home and noticed a few drops of oil in driveway, they didn’t spray the bolt/pan or the filter off of oil with brake kleen that spilled everywhere when changing it. Just was messy with oil residual everywhere dripping off filter and oil pan, because it wasn’t cleaned up properly, and had to wipe everything down myself. Usually they are pretty good about this stuff, and I understand that mistakes happen, but everything should be checked and rechecked, everytime and not rushed. Take 15 seconds to clean up the mess instead of making the consumer who’s paying you for it, clean it up.
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by EVAN.LIVSEY
Verified Customer
Verified Customer
Service Price Transparency
Excellent customer service
Very friendly and
welcoming
Fast and prompt service
Clean and comfortable waiting area
welcoming
Fast and prompt service
Clean and comfortable waiting area
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by ALANR.BROWN
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2026 -
Corwin Ford of Tri-Cities responded
We’re delighted the service visit for your Mustang was friendly, welcoming, and fast. It’s great to know the waiting area provided a comfortable space. We look forward to assisting you again.
Angela Hancock, Service Manager
Great service, on time and clean facilities.
We’ve bought Ford cars , trucks for many years and will
Continue to do so.
We’ve bought Ford cars , trucks for many years and will
Continue to do so.
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by SUSANGAILEY
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2026 -
Corwin Ford of Tri-Cities responded
We appreciate your loyalty to Ford and are glad you chose us for your Escape service. It’s great to hear the work was on schedule and our facilities met your expectations. We look forward to working with you for many more years.
Angela Hancock, Service Manager
Very professional great review on explaining the problems
Great customer service and very kind and helpful when asked a question.
Great customer service and very kind and helpful when asked a question.
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by riverjl82
Verified Customer
Verified Customer
Other Employees Tagged:
Noah Benavides
Mar 18, 2026 -
Corwin Ford of Tri-Cities responded
We appreciate your feedback about the clear explanations and friendly service you received for your Ford Explorer. Noah is happy to have answered your questions and is here if you need anything else.
Angela Hancock, Service Manager
Great people they where all nice and very kind come and
get your oil change here
get your oil change here
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by guadalupeb.r
Verified Customer
Verified Customer
Service Price Transparency
Mar 05, 2026 -
Corwin Ford of Tri-Cities responded
Thank you for highlighting our team’s friendly service during your recent oil change. We’re glad you felt welcomed and well cared for. We look forward to keeping your Ford running smoothly.
Angela Hancock, Service Manager
Love working with Noah - always watches out for me and
keeps me informed on the status of my truck.
keeps me informed on the status of my truck.
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by mastersmaryl
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2026 -
Corwin Ford of Tri-Cities responded
It’s wonderful to hear Noah has kept you informed throughout your Ford F-150 service. He takes care to look out for each customer’s needs. We look forward to helping you again.
Angela Hancock, Service Manager
I had an emergency situation and they assisted me and had
my vehicle back on the road in less than 24 hours. Awesome.
my vehicle back on the road in less than 24 hours. Awesome.
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by Crystalfnch33
Verified Customer
Verified Customer
Other Employees Tagged:
Noah Benavides
Feb 24, 2026 -
Corwin Ford of Tri-Cities responded
Swift assistance during an emergency is our focus. We’re delighted your Ford Focus was back on the road in under 24 hours. Thanks for letting us know.
Angela Hancock, Service Manager
Corwin Ford in Pasco is the very best.
Highly recommended all of there departments. Best Service Possible.
Pick up and delivery as well as Mobile Service are amazing. Especially for Seni
Highly recommended all of there departments. Best Service Possible.
Pick up and delivery as well as Mobile Service are amazing. Especially for Senior Citizens.
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by BARBKORTEN
Verified Customer
Verified Customer
Service Price Transparency
Feb 22, 2026 -
Corwin Ford of Tri-Cities responded
Thank you for recommending every department and for highlighting our pick-up, delivery and mobile service options. We’re glad our team could make servicing your Ford Escape convenient, especially for senior customers. We look forward to assisting you again.
Angela Hancock, Service Manager
Always a pleasure to get my vehicle purchased and
maintain. Corwin is a great establishment and looking forward to purchase another vehicle here in the nearby future.
maintain. Corwin is a great establishment and looking forward to purchase another vehicle here in the nearby future.
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by adrianchavez.ac3
Verified Customer
Verified Customer
Other Employees Tagged:
Noah Benavides
Feb 17, 2026 -
Corwin Ford of Tri-Cities responded
It’s great to know that you trust us with your Ford F-250 purchases and maintenance. Noah appreciates your feedback and we look forward to assisting you when you’re ready to add another vehicle.
Angela Hancock, Service Manager
Noah was friendly and informative, and gave timely and
detailed updates of the maintenance being performed
detailed updates of the maintenance being performed
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by bgs06
Verified Customer
Verified Customer
Other Employees Tagged:
Noah Benavides
Feb 14, 2026 -
Corwin Ford of Tri-Cities responded
We appreciate your five-star review! We’re happy Noah kept you informed with detailed updates on your Ford F-150 maintenance. We look forward to serving you again.
Angela Hancock, Service Manager