Nicole Turner

Friendly. Available. Competent. Nice waiting area. Waiting for RAM EV! Interim…love my RAM Laramie! Available. Competent. Nice waiting area. Waiting for RAM EV! Interim…love my RAM Laramie! More

by claire.e.bolon Verified Customer Verified Customer

Helpful 0

Report | Print

Great service got what I wanted done quickly and very reasonably priced would them recommend to anyone looking for good service people were friendly and actually wanted the business unlike some places reasonably priced would them recommend to anyone looking for good service people were friendly and actually wanted the business unlike some places More

by kschwarz1324 Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership was very helpful during the process of buying a new vehicle. I definitely recommend going to them! buying a new vehicle. I definitely recommend going to them! More

by twinvalleyflyers Verified Customer Verified Customer

Helpful 0

Report | Print

Great service. Took vehicle right in. Nice comfortable waiting area. Very friendly staff from service writer to mechanic. Took vehicle right in. Nice comfortable waiting area. Very friendly staff from service writer to mechanic. More

by dtess18 Verified Customer Verified Customer

Helpful 0

Report | Print

Terrible customer service and poor communication. My truck was there for 3 days and I never received an estimate of the work they were performing. When I called and asked for an estimate to be emaile My truck was there for 3 days and I never received an estimate of the work they were performing. When I called and asked for an estimate to be emailed to me I was told they didn’t have an estimate to provide me. However, they had already ordered parts and gave me an obnoxious quote over the phone. During the 3 days that my truck was there I talked to Nicole Ferland, the ASSistant service manager numerous times and she could never tell me what the actual problem was with my truck. Finally when I did pick up my truck I was shocked to find on my invoice that the cause of my problem was from mice! Never once did Nicole mention to me on the phone that mice nested under my hood and caused the alleged problem. I feel that the “7 hours diagnostic labor” I was charged my have been stretched further than what they claim it actually took them especially since the actual repair when the parts arrived took them less than 30 minutes. I will not return to this business for service again. More

by Shawnb2009 Verified Customer Verified Customer

Helpful 1

Report | Print

Thank you Nicole and Emily for getting everything set up and straightened out for me. Installation was completed and looks awesome. and straightened out for me. Installation was completed and looks awesome. More

by DEBORAHDUCHARME Verified Customer Verified Customer

Helpful 0

Report | Print

Not very happy, too many thing that I did not like, mostly calling over and over and no answer. Then sales guy answers connects me with them instantly. Other issues also will discuss in person, afraid mostly calling over and over and no answer. Then sales guy answers connects me with them instantly. Other issues also will discuss in person, afraid for my truck. More

by jamesljaworski Verified Customer Verified Customer

Helpful 0

Report | Print

I was very pleased with prompt scheduling and everyone was very helpful and professional and I was very impressed with dealership. was very helpful and professional and I was very impressed with dealership. More

by timolsen61 Verified Customer Verified Customer

Helpful 0

Report | Print

Great so far, waiting on parts to finish it all but great so far thanks!! so far thanks!! More

by smagnut Verified Customer Verified Customer

Helpful 0

Report | Print

The service department is awesome, anytime in need work on my vehicle this is where I’m bringing it! on my vehicle this is where I’m bringing it! More

by rtess34 Verified Customer Verified Customer

Helpful 0

Report | Print