Emily Richards

Great service got what I wanted done quickly and very reasonably priced would them recommend to anyone looking for good service people were friendly and actually wanted the business unlike some places reasonably priced would them recommend to anyone looking for good service people were friendly and actually wanted the business unlike some places More

by kschwarz1324 Verified Customer Verified Customer

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While the work required did not require an extended time, the staff were courteous and helpful. the staff were courteous and helpful. More

by BROOKSDA49 Verified Customer Verified Customer

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Scheduling was great. The service was done promptly and professionally. The customer waiting area was the best I have experienced. The service was done promptly and professionally. The customer waiting area was the best I have experienced. More

by ar.horner Verified Customer Verified Customer

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Thank you for taking care of the upkeep on one of our fleet trucks. Great to get the front brakes fixed and the summers installed. fleet trucks. Great to get the front brakes fixed and the summers installed. More

by sknapp0 Verified Customer Verified Customer

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This dealership was very helpful during the process of buying a new vehicle. I definitely recommend going to them! buying a new vehicle. I definitely recommend going to them! More

by twinvalleyflyers Verified Customer Verified Customer

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Emily was great very knowledgeable regarding what needed to done on my car. And great at checking with me before doing anything and costs so no Suprises. Easy drop off and pick up. Generally a great experi to done on my car. And great at checking with me before doing anything and costs so no Suprises. Easy drop off and pick up. Generally a great experience More

by keabuckl.n1 Verified Customer Verified Customer

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Always feel like I’m being told I need some service that’s unnecessary. Rusty brake rotors are not a reason to replace the rotors. Loss of credibility means having to decide on recommendations, whether that’s unnecessary. Rusty brake rotors are not a reason to replace the rotors. Loss of credibility means having to decide on recommendations, whether needed or not. Being the only game in town adds even more responsibility to create trust. $40 for an air filter is pretty ridiculous. $20 to install?!! Was waiting to get call that vehicle was ready but did not receive until too late in day to arrange a ride to pick it up. More

by geoffcwilson Verified Customer Verified Customer

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Communication is very minimal is any at all and work takes longer than it should takes longer than it should More

by ssmallwood2002 Verified Customer Verified Customer

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Not sure who Emily Richards is. We are guessing she is the one who prepped the vehicle we purchased. We were very pleased. Thank you. We are guessing she is the one who prepped the vehicle we purchased. We were very pleased. Thank you. More

by lkparker03 Verified Customer Verified Customer

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Terrible customer service and poor communication. My truck was there for 3 days and I never received an estimate of the work they were performing. When I called and asked for an estimate to be emaile My truck was there for 3 days and I never received an estimate of the work they were performing. When I called and asked for an estimate to be emailed to me I was told they didn’t have an estimate to provide me. However, they had already ordered parts and gave me an obnoxious quote over the phone. During the 3 days that my truck was there I talked to Nicole Ferland, the ASSistant service manager numerous times and she could never tell me what the actual problem was with my truck. Finally when I did pick up my truck I was shocked to find on my invoice that the cause of my problem was from mice! Never once did Nicole mention to me on the phone that mice nested under my hood and caused the alleged problem. I feel that the “7 hours diagnostic labor” I was charged my have been stretched further than what they claim it actually took them especially since the actual repair when the parts arrived took them less than 30 minutes. I will not return to this business for service again. More

by Shawnb2009 Verified Customer Verified Customer

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