Nicole Balado

Recent Vehicle Purchase" - Nissan Rogue I recently purchased a vehicle from your dealership. Majid was the sales consultant that helped me. Majid is a very kind and helpful person, he gave me a good price deal according to my budget and walked through all the functionalities of the vehicle and introduced me to the service department. I wanna thanks Majid for his time and help.

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When I bought my Rogue from this dealer in 2017 I was talked into buying a rust inhibitor module by the salesman. He said the device would negatively charge the vehicle and keep rust from adhering to it. I was skeptical but he convinced me it would be better for the environment (no oil to pollute the environment) and better for the integrity of my car's body (no holes drilled in it to apply the oil undercoating) I paid $540 for this module. I now find out two years later, as rust starts to appear on my vehicle, that they never installed the module. They claim I paid the $540 for a rust inhibitor oil coating. That's the most expensive rustproofing I've ever heard of. When I went into the service department to inquire about the module, they said it needed to be checked. I have a service invoice with a rust module inspection detailed in the list of services. It is only when I went to the collision repair center to get a quote on repairing the rust that they inform me I don't have such a module even on my car. The salesman sold me a bill of goods, and the service department was complicit in trying to cover this up. When I called from collision center to say module wasn't there the service rep at Barrie Nissan hung up on me.

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Although I have dealt with many people at this dealership as they do work as a team for the most part. Dealing with Beth Freedman is proof to me that I should rave about her. She is the only one I have ever dealt with that knows how to speak to me on "my level" of understanding and has no issue asking her co-workers for help in order to find you a great deal AND something that fits YOU👍👍👍

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Our transition from one vehicle to another went extremely well, thanks to Beth Freedman and Adam Grose. Straight forward and honest discussions the entire process. It was a pleasure to meet and work with Beth and would highly recommend anyone looking into a new vehicle, to get in touch with her.

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From walking into the dealership.....we received excellent service from all departments and staff. Sales Staff, service and Detailing. All great. Thank you. Love my New Murano

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CURRENT DATE MARCH 7, 2018. CALLED FOR AN APPOINTMENT FEBRUARY 23, 2018. NO ANSWER. LEFT A DETAILED MESSAGE FOR AN OIL AND FILTER CHANGE. ALSO EMAILED THEM THRU THEIR DIRECT WEBPAGE. CALLED AGAIN FEB. 27. LEFT A 2ND MESSAGE. STILL WAITING FOR THEM TO CALL ME. WOW!

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Nicole goes above and beyond to explain the service process and really cares that I am happy with the service provided. There are no surprises and I would totally recommend her ans Barrie Nissan.

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My purchasing experience with Barrie Nissan was excellent. From intro/test drive, discussing trim options and price points, to vehicle pick up, I always felt I was dealing with knowledgeable and professional staff throughout.

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I already recommended to some friends but I'm going to recommend again and again to all my friends Thanks a million Megan you are the best wonderful and I'm going to give you a rating of 10 +

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