"well looked after"
Yes, I understand that the dealership was making a sale, but I was treated with respect and all my concerns were addressed. Bo ensured that my experience was positive as he address all details necessary to complete transactions. he went above and beyond what I would have considered necessary. Thank you Bo, Tina, Nicole and Erin Dodge Chrysler, well done!
"Helpful, Courteous, Knowledgeable and Efficient!"
- Lady G
I spent the day car shopping, doing what I though was just window shopping. Erin Dodge Chrysler Jeep was probably the 4th dealership of the day and I was met with an eagerness to assist and clear desire to match me with the vehicle I was looking for. Bo Harman was exceptional in walking us through the vehicle features, pricing etc. There was none of the usual salesman back and forth.
Half hour into the visit I knew my window shopping was done and that I would be buying a car there that day. What I didn't realize is that they would take into account that I was coming in from out of town and would do everything possible to get me behind the wheel the same day.
Truly exceptional service right across the dealership.
I scheduled an appt online which was very convenient and when i got to the dealership i didnt have to wait to see my service advisor.
I had my issue diagnosed within 20 min and I was back on the road within the hour.
Thank you to Sam and Nicole for making my experience fast and seamless
"Generally Good Group"
- Older Wiser
. My experience with the body shop manager has been excellent. He fixed the door on the drivers side of my vehicle.. I have had the car in for adjustment 3 or 4 times because it did not accelerate without hesitation. T he car never stalls but hesitates when there is a need for full power. The final agreement was executed by the sales manager Khalid Owainat.
"Unexpected find at a Jeep dealership"
- FJ Off-Roading
though not surprised, I found an FJ Cruiser at this dealership and when I walked in, I was welcomed by Nabeel Ali whom owns a Jeep Wrangler and does Off-Roading :)
not much of haggling was needed to get nearly the price I wanted for the car, and the rest was even easier. Dealership arranged for financing and the best part, the car was ready for pick up the next working day :) :)
Love the car, great work and help from Nabeel. He even took the time to show me around and got me some GIFTS from Service, Parts and the body shop. He rocks
I had to bring my Journey in for an oil change, I was impressed with how fast they booked my appointment and serviced my vehicle. Nicole was very kind when speaking to her, and had informed me of any other services that they could do while my Journey was already in for service. Saved me from having to bring it again later on. Awesome!!!!
"Sales, Service, and Body Shop"
I don't usually take the time to leave a review unless I've had a negative experience with a business. With Erin, I feel compelled to leave a review because of how consistently excellent they have been over the years, and I have used Erin Dodge for approximately 12 years now. I have purchased 4 vehicles from Erin (both new and used), have had my vehicles serviced there countless times, and had body work done there 3 or 4 times.
I really can't say enough positive things about every department I have dealt with. The sales guys are honest and transparent, the service department has never steered me wrong and have always been fair, and the body shop is probably the best and most reasonable you'll find.
I have sent countless friends and family to Erin, and I extend that to this review. If you're looking for a new/used car, or need service, or are in need of some body work, I recommend Erin Dodge with absolute confidence.