Dealership Experience
13 yrs, 1 mo
444 Reviews
Write a Review444 Reviews of Nick Poole
February 27, 2019
Great Salesperson! Oswaldo was awesome to work with. Let me first say that I came in for service on a recall for my vehicle. So while I was waiting I decided to look at Oswaldo was awesome to work with. Let me first say that I came in for service on a recall for my vehicle. So while I was waiting I decided to look at the SUV's outside with the intention of buying sometime in the future. Oswaldo was outside at the time and asked I needed help which I replied just looking. So in talking to him I ended up taking 3 cars for a test drive. He was very knowledgable about each vehicle explaining all the features. In the end I traded in my vehicle that I came for service and bought the 1st CRV he showed me. Never pushy and very professional. I would highly recommend Oswaldo. Thank again for the great service. More
Other Employees Tagged: Edgar Beltran , Oswaldo Lara
January 15, 2019
Had a great experience. I had a great experience purchasing my first Honda at Valley Honda. Oswaldo was a huge help and very knowledgeable. I would shop there again. I had a great experience purchasing my first Honda at Valley Honda. Oswaldo was a huge help and very knowledgeable. I would shop there again. More
Other Employees Tagged: Oswaldo Lara
December 28, 2018
Do not go anywhere else! The entire team at Valley Honda is simply extraordinary. We have purchased multiple vehicles from them, and whether it's the trade-in, a new purchase, The entire team at Valley Honda is simply extraordinary. We have purchased multiple vehicles from them, and whether it's the trade-in, a new purchase, or service appointments – they approach every aspect of our relationship from a customer-first perspective. Every step in the process was transparent, and there were absolutely NO instances that my wife or I felt as if we were being sweet-talked or taken advantage of. Fred, Nick, Laurie, and Bob all took extra time to ask about our kids' names & genuinely engage with them. As Nick was going over some numbers, Fred actually watched over the kids in the toy room. Seriously. Knowing we had three kiddos with us, Randall came out to the sales floor to talk to us about aftermarket products to minimize the time that needs to be spent in another office. Fair trade allowance, competitive pricing, and a transparent sales process – I will never go anywhere else. More
Other Employees Tagged: Laurie Bembinster, Fred Sims , Randall Rosen
December 20, 2018
My second car from Valley Honda When I came to turn in my 2016 Civic lease, John took his time making sure I got to check out all my options for my next car and let me go on multiple When I came to turn in my 2016 Civic lease, John took his time making sure I got to check out all my options for my next car and let me go on multiple test drives. Thanks to John and Nick, I got a fantastic deal on a new 2019 Civic Sport and really couldn't be happier with it! Thanks so much guys! More
Other Employees Tagged: John Griffin
December 18, 2018
Frist Honda This was our first time buying a Honda. John and Nick were a pleasure to deal with. Answered all questions quickly. Did not feel pressured. This was our first time buying a Honda. John and Nick were a pleasure to deal with. Answered all questions quickly. Did not feel pressured. More
Other Employees Tagged: John Griffin
December 14, 2018
New Car Purchase Fred Sims was excellent. Very knowledgeable. Explained the entire process and answered all questions. No pressure and very easygoing. I would reco Fred Sims was excellent. Very knowledgeable. Explained the entire process and answered all questions. No pressure and very easygoing. I would recommend him to all my friends and family. More
Other Employees Tagged: Fred Sims, Eddie Sanchez
December 12, 2018
No hassles / very helpful I walked in to just look at a a vehicle, no intention of buying yet, and left the dealership driving a different vehicle then what I arrived in! Ther I walked in to just look at a a vehicle, no intention of buying yet, and left the dealership driving a different vehicle then what I arrived in! There were no hassles, no pressure and no games. Kurt was very honest, friendly and answered all my questions. He was a pleasure to work with. I was happy with the outcome. Every person I met at Valley Honda was friendly and extremely helpful. I would highly recommend this dealership. More
Other Employees Tagged: Brittany Brandon, Kurt Gonzalez
November 01, 2018
Great & attentive serivce I stopped by Valley Honda to look for a new Honda Civic. I had a 1999 Honda Civic for the longest time, and had to replace it. Oswaldo, and Nick were I stopped by Valley Honda to look for a new Honda Civic. I had a 1999 Honda Civic for the longest time, and had to replace it. Oswaldo, and Nick were great at explaining all the different options available. they were both incredibly polite, and I never felt like I was being pressured into buying. Oswaldo, and Nick genuinely cared to match me with what was in my best interests. I would highly recommend Valley Honda to anyone looking for a Honda. It was a pleasure to have had Oswaldo as my sales guy. I highly recommend you ask for Oswaldo especially if you are looking for someone that speaks Spanish. My dad went with me to help me out with negotiations, and he really benefited from being able to speak in his primary language. More
Other Employees Tagged: Oswaldo Lara
October 29, 2018
Helpful Sales Consultant Very patient, lived to his words and knowledgeable about making good deals. I worked well with Nick and he gave every help needed. Thank you Very patient, lived to his words and knowledgeable about making good deals. I worked well with Nick and he gave every help needed. Thank you More
Other Employees Tagged: Nick Theodor, Cesar Salinas
October 25, 2018
New Car Purchase Purchasing a new car is a business and sometimes difficult decision. All Valley Honda staff with whom we dealt were courteous, professional and helpfu Purchasing a new car is a business and sometimes difficult decision. All Valley Honda staff with whom we dealt were courteous, professional and helpful. None were pushy or annoyingly solicitous. Our new-car (CRV-EX) purchasing experience at Valley Honda was pleasurable. We found the dealership, clean, neat, well organized. I joked to my wife that I had reservations about buying a car from guys who dress better than me. All sales staff that we met or observed looked very professional in their starch white shirts and ties. My wife liked the neat, tidy, professional look. My only regret is that she now wants me to upgrade my wardrobe and "sartorial" habits. Foremost in this pleasant experience was our "guide"through the decision-making process, Tom Propersi. Tom's laid-back manner suited us. He was thorough and seemed intuitive regarding our interests. He was knowledgeable, respectful and patient - even as he knew that we would be plying options other than Valley Honda. He helpfully and adroitly outlined the various options available to us - facilitating our final choices. We dealt with Tom three times including the day of purchase. He was the same patient, helpful, insightful guy each time. He spent much time acclimating us to our new car and its multiple features - including how to navigate the software interfaces. For this, we are grateful and look forward to a continued relationship with Valley Honda. We've been Honda (CRV) owners since 2005. Too, we've had satisfactory experiences with the service department which we expect to continue. I'd say more, but I've got to go out and buy some new white dress shirts. With the money that Tom helped us save on the purchase, I'll be able to buy a lot of shirts. More
Other Employees Tagged: Tom Propersi

