Nick Poole | Page 25

A+++++ Sohum was very professional, knowledgeable, and low pressure. I wouldn't have known he was new to the position if he hadn't told me. I'm very happy Sohum was very professional, knowledgeable, and low pressure. I wouldn't have known he was new to the position if he hadn't told me. I'm very happy with the entire car-buying experience, which was quick and easy. Thanks Sohum! More

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Superior to any other My experience at The Valley Honda was superior to any other dealership. Nick Poole was so helpful when selecting the car and making sure it was perfec My experience at The Valley Honda was superior to any other dealership. Nick Poole was so helpful when selecting the car and making sure it was perfect for me. Sal Capra was so knowledgeable and personable when helping me through the end process. He left nothing out when informing me of every detail and answering any question I had. Thank you! More

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New Honda Pilot Customer This is my first experience buying Honda vehicles. Tom Propersi helped me to make the move to Valley Honda. He is very professional and knowledgeable This is my first experience buying Honda vehicles. Tom Propersi helped me to make the move to Valley Honda. He is very professional and knowledgeable about the product. Even assuming( I said so) we were not buying yet, Tom were far and beyond explaining me about the vehicle features. Very professional, courteous, not agressive, he closed the deal. I need to incluye his sales Manager Nick Poole. Very pleasant guy to deal. The first contact at he dealership, Nick came with a smile in his face to thank us for just being there. This gesture and further contact with Tom and Nick made me to choose Valley Honda rather than the other two I was dealing before. Thanks Tom and Nick for making it happen. More

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Great Job! Chris and Nick did a great job getting us the car we wanted, especially after a manufacturing delay would have meant waiting longer than we anticipate Chris and Nick did a great job getting us the car we wanted, especially after a manufacturing delay would have meant waiting longer than we anticipated. Their customer dedication was very evident; you guys are the best! More

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Steve Grady made it easy Steve patiently helped me out step by step throughout the process and went into great detail regarding my new truck. Buying my truck out of state init Steve patiently helped me out step by step throughout the process and went into great detail regarding my new truck. Buying my truck out of state initially seemed daunting but Steve and the rest of Valley Honda made the entire experience excellent. I can't wait to put many miles on my CPO Ridgeline! More

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Amazing This was the most comprehensive, polite and customer focused car-buying experienceI have had in 45 years of purchasing. I cannot find enough superlat This was the most comprehensive, polite and customer focused car-buying experienceI have had in 45 years of purchasing. I cannot find enough superlatives to describe Fred Simms and the Valley Honda team. They met the price I was requesting and then gave us plenty of room to make our decision, un-pressured. Fred came in on his day off to show us the vehicle a second time! We even chatted with the Owner of the dealership about the importance of great customer service. More

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An ideal and pleasurable experience! My sister-in-law bought a car from Sal Capra and the Valley Honda co last year. I remember when she and my spouse came back from car shopping how they My sister-in-law bought a car from Sal Capra and the Valley Honda co last year. I remember when she and my spouse came back from car shopping how they couldn't stop talking about how awesome Sal was. I thought it was a little weird until I met Sal myself. But he really is that great! Sal made car shopping fun. Crazy! After my SIL's positive experience at Valley, when it came time for my husband and I to buy a new car, we knew we'd be paying a visit to Sal. It's SUCH a different experience, shopping at Valley. Everyone we worked with there, and especially Sal, greeted us warmly, treated us with respect, answered questions honestly, and didn't make us feel pressured. It took so much stress out of the process, knowing we could take our time, ask our questions, and get the right car. We got a very fair price on it, too--better than expected. And as a woman, as we shopped around at a few different dealerships, I couldn't believe how common it was for a salesperson to not even bother to make eye contact with me. (Seriously, still, in this day and age?). I would have to step in, put my hand out, and say, "Hi, I'm [name]" to get some of these guys to acknowledge me. Boo! This was not at all the case at Valley. Sal, Jab, and Nick get it--they treated both me and my husband as equal partners in the process. As we whittled down the list of cars that were contenders, I was happy ended up deciding to go with a CR-V,because I wanted to be able to buy a car from Sal. I will happily recommend to anyone I know who's in the market for a car to go to Valley Honda. Thanks to the crew at Valley for taking such good care of us! I hope I never have to buy a car anywhere else again. More

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Valley Honda has my business time and time again! This is our third car purchase at Valley Honda. They make car buying a pleasant experience. Give you competitive pricing up front and Brittany was a This is our third car purchase at Valley Honda. They make car buying a pleasant experience. Give you competitive pricing up front and Brittany was a thrill to work with. Fantastic communication. No games. And lots of laughs with a lot of fun. It is not your typical car buying experience with the back and forth games. It is so much more pleasant than that which is why we came back. Every person we came across for this transaction was pleasant and this transaction really was frustration free. I’d go back to valley Honda again and find Brittany for my next car purchasing needs. More

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No pressure experience Iryna was recommended to me by a friend. I reached out to her via email and she responded immediately. We continued to communicate before I actually Iryna was recommended to me by a friend. I reached out to her via email and she responded immediately. We continued to communicate before I actually went out there so she understood what it was I was looking for. Upon arriving, she had the cars ready to go test drive. Iryna made the experience painless and smooth. We worked together, along with Nick Poole to find the right car and I was on my way. I am very happy with car and would recommend Iryna to my friends and family. Thank you Iryna and Nick!! More

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The easiest car buying experience In purchasing our second vehicle in seven years, Kattia made the entire car buying experience enjoyable. She took our info over the phone, scheduled a In purchasing our second vehicle in seven years, Kattia made the entire car buying experience enjoyable. She took our info over the phone, scheduled a test drive and trade in appraisal, and answered all of our questions. When we decided to buy, she was quick in sending the link for the credit application, and worked to prepare our new Pilot for delivery. Always upbeat and positive, we would highly recommend Kattia and the entire team at Valley Honda! More

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