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Nick Holden

Overview Reviews (110)

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Nick Holden

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Nick Holden | Page 3

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.9

110 Reviews

Overview Reviews (110)

Dealership Experience

11 yrs, 11 mos

Specialties & Trainings

ELITE certification 8 years in a row

4.9

110 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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110 Reviews of Nick Holden

July 02, 2023

Dealership Rating

Employee Rating

Sales and finance department were professional and friendly. Nick went above and beyond in finding a vehicle that were comfortable in purchasing. friendly. Nick went above and beyond in finding a vehicle that were comfortable in purchasing. More

by Miguelina

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gemma Urbina

Helpful 0

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Jul 03, 2023 -

Lexus of Pembroke Pines responded

Miguelina, thank you for the great review! We're so glad to hear that our sales and finance team provided professional and friendly service. Safe travels in your new vehicle, and we will be sure to pass on the kind words to Nick!

June 30, 2023

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Employee Rating

My experience at Pembroke Pines Lexus was amazing. Everyone was polite and very helpful. Thank you! Everyone was polite and very helpful. Thank you! More

by BROWNLAWRENCE906

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jul 03, 2023 -

Lexus of Pembroke Pines responded

Thank you for your review! It's great to hear that the team at Lexus of Pembroke Pines impressed you and made your visit a nice one. Happy 4th!

June 13, 2023

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Employee Rating

Once again it was a pleasure doing business with Zee. He always delivers top of the line customer service. He always delivers top of the line customer service. More

by Sam

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zee Hanif

Helpful 0

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Jun 13, 2023 -

Lexus of Pembroke Pines responded

Sam, thank you for the review! We appreciate the kind feedback about Zee and hope to see you again at Lexus of Pembroke Pines. Safe travels!

May 29, 2023

Dealership Rating

Employee Rating

My experience with this Dealership was a positive and professional one! I am extremely satisfied! professional one! I am extremely satisfied! More

by ANETIAFLORENCE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 30, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We appreciate your support and hope to see you again at Lexus of Pembroke Pines. Safe travels!

May 13, 2023

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Employee Rating

Very professional, made me feel very comfortable on my decisions on purchasing my first vehicle. Gave me a break down on every step that I was making , can’t wait to purchase my 2nd car decisions on purchasing my first vehicle. Gave me a break down on every step that I was making , can’t wait to purchase my 2nd car More

by harriskatrina3

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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May 15, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you found the right vehicle working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

May 01, 2023

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Employee Rating

Juan is a wonderful advisor! I don’t like the fact I had to wait so long pick up my vehicle at service. And my vehicle was not wash or vacuum. I don’t like the fact I had to wait so long pick up my vehicle at service. And my vehicle was not wash or vacuum. More

by JANICEFISHLEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 10, 2023 -

Lexus of Pembroke Pines responded

Janice, while we appreciate the kind feedback about Juan, we apologize for the wait time and the level of service provided before returning your vehicle. We appreciate your feedback and will be sure to work towards improving in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Osiris Barcelo - Service Manager - (954) 443-2332

April 27, 2023

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Employee Rating

Nick is the guy that you go to when you want to buy a Lexus, he is very knowledgeable, dedicated, friendly and always goes out of his way to give the best of what Lexus has to offer. I have purchased at Lexus, he is very knowledgeable, dedicated, friendly and always goes out of his way to give the best of what Lexus has to offer. I have purchased at least 10 different Lexus vehicles, Nick is who we go to and he always makes sure that my husband and I have the greatest experience. Always worry free because we know he will take great care of us. More

by Danelle A.

Sales Price Transparency

Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Helpful 0

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Apr 27, 2023 -

Lexus of Pembroke Pines responded

Danelle, thank you for sharing your wonderful experience with Nick at Lexus of Pembroke Pines! It's great to hear that he consistently provides you and your husband with the best service when purchasing your Lexus vehicles. We appreciate your loyalty and look forward to serving you again in the future.

April 21, 2023

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Employee Rating

I had a wonderful experience in Lexus of Pembroke Pines. Nick Holden went out of his way to make sure that I feel comfortable driving my new car off the lot. Nick Holden went out of his way to make sure that I feel comfortable driving my new car off the lot. More

by coreenmathe

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Apr 21, 2023 -

Lexus of Pembroke Pines responded

Coreen, we are so glad to hear that you had a wonderful experience at Lexus of Pembroke Pines! We are thrilled to hear that Nick went out of his way to make sure that you felt comfortable before leaving. Enjoy your new ride, and drive safe!

April 20, 2023

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Employee Rating

The people there were so polite and kind Nick is wonderful and treated me like a family! Even after I got the car he was there to make sure I got home safe All I can say is that everyone was very n wonderful and treated me like a family! Even after I got the car he was there to make sure I got home safe All I can say is that everyone was very nice and professional! More

by AFRENZE2002

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Pastukhov , Angie

Helpful 0

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Apr 20, 2023 -

Lexus of Pembroke Pines responded

We are thrilled to hear that you had such a positive experience with us here at Lexus of Pembroke Pines! It's wonderful that Nick was able to make you feel like a part of our family and provide you with such exceptional service. We take pride in our team's professionalism and kindness, and we're glad that it shone through during your visit. Thank you for choosing us for your automotive needs, and we hope to see you again down the road!

April 05, 2023

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Employee Rating

It was an Overall Awesome experience , with everything! The salesman and financial services were great . Thank You! The salesman and financial services were great . Thank You! More

by Juri1062

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Apr 05, 2023 -

Lexus of Pembroke Pines responded

Our team is always happy to help you out! Thank you for supporting Lexus of Pembroke Pines and we will see you next time!

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