Nick Covino | Page 73

Solved my problem under warranty and went above and beyond. Returned my car all nice and clean. beyond. Returned my car all nice and clean. More

by SPT9393 Verified Customer Verified Customer

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Always great service. Nick takes great care of me.will always have customer.way to go Jackson always have customer.way to go Jackson More

by tamikabailey188 Verified Customer Verified Customer

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Nick Covino did an awesome job getting my car done before the stated time. He also found me a loaner car to use when there were few to be found. the stated time. He also found me a loaner car to use when there were few to be found. More

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My recent appointment with Jackson Acura was the easiest one yet! All arrangements were made with my Service Advisor, Nick Covino prior to my RDX arriving for Servicing. It required a routine maintenance one yet! All arrangements were made with my Service Advisor, Nick Covino prior to my RDX arriving for Servicing. It required a routine maintenance and replacement of a part. Nick called with results of the testing, received my Approval and kept me up to date on the progress. Meanwhile, I was losing No time in my day. I was working at home. Upon completion of Servicing, Nick called to discuss the work done, asked if I had questions, and took care of payment during the call. I highly recommend Nick as a Service Advisor. He’s always been kind and knowledgeable. And I appreciate that he doesn’t try to sell me services I don’t need. The Complimentary Concierge Service was excellent. The RDX was returned to my home by a friendly and professional gentleman, Michael. Thank-You! More

by JR Northrup Verified Customer Verified Customer

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Nick was clear and concise with what would be done and when. When I mentioned the need to be done by a certain time, he confirmed it could be done. when. When I mentioned the need to be done by a certain time, he confirmed it could be done. More

by findlay_jl Verified Customer Verified Customer

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Nick did a great job taking care of my car. It was serviced quickly and washed afterwards. This is my dealer of preference to service my car. I always go to Nick as he is very professional and takes c serviced quickly and washed afterwards. This is my dealer of preference to service my car. I always go to Nick as he is very professional and takes care of the needs of my car. Thanks. More

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Friendly and professional team that is always ready to help the customers. Would always go there to service my MDX. help the customers. Would always go there to service my MDX. More

by VISU03 Verified Customer Verified Customer

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Outstanding dealership. Professional, competent, friendly. I’ve been a customer for 13 years-with no plans to go anywhere. Great cars, great sales staff, excellent service. friendly. I’ve been a customer for 13 years-with no plans to go anywhere. Great cars, great sales staff, excellent service. More

by RLT841 Verified Customer Verified Customer

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Work okay, but customer service lacking. Did not listen to our request for pick up. Both my wife and I spoke with service advisor about what we needed as we were picking up car after hours so my daughter c to our request for pick up. Both my wife and I spoke with service advisor about what we needed as we were picking up car after hours so my daughter could get back to college, I didn’t have confidence he was listening. When my wife and daughter went to pick up the car, it was locked inside gate area. Both my wife and I were clear we needed to pick up after hours. We were assured we could…payment had already been made. Very frustrating. Having previously owned an auto repair facility, I know this is customer service 101. More

by CJSOBIESKI Verified Customer Verified Customer

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service with an explanation and a smile . car continues to run well. thank you very much. to run well. thank you very much. More

by joeserio Verified Customer Verified Customer

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