Nick Covino
Nick Covino at Jackson Acura

Nick Covino | Page 109

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,702 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

4.8

1,702 Reviews

Write a Review

Dealership Experience

26 yrs, 10 mos

Industry Experience

48 yrs, 6 mos

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

1702 Reviews of Nick Covino

September 02, 2020

Dealership Rating
Employee Rating

Nick was very helpful and the service was quick and easy. I would definitely recommend Jackson Acura for service needs. I have been send them for years. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2020

Jackson Acura responded

Mike, Thank you for your business and this review. We're happy to hear Nick and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 02, 2020

Dealership Rating
Employee Rating

I don’t think they checked my tires. Because they would have seen one is low. Not everyone wore a mask that was disappointing a More

by Rett1956
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Yvonne Russell , Pat Crossen, Kendall Parks

Sep 02, 2020

Jackson Acura responded

Thank you for sharing your review! Please don't hesitate to let us know if you would like to discuss your concerns with us directly. We truly appreciate your business and hope you will give us another opportunity to serve you.

September 01, 2020

Dealership Rating
Employee Rating

For oil change and inspection of misc items, no appointment needed , just drove up and was greeted immediately. Nice wait area, and the they turned the serviced car to me in promised time. More

by orax7445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jackson Acura. Please don't hesitate to reach out if you need anything else.

August 27, 2020

Dealership Rating
Employee Rating

Won’t take my Acura anywhere else for service! I appreciate the ease of online scheduling, being greeted promptly when I arrive, professional staff and nice waiting area. I always leave feeling like More

by SLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2020

Jackson Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 26, 2020

Dealership Rating
Employee Rating

Just purchased our 4th Acura from Jackson. Reggie in sales is the best Rodney in service is awesome!!! Kendall does a great job !!! Moved 40 miles away from dealership but will always use Jackson servi More

by nslk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Yvonne Russell , Kendall Parks

Aug 27, 2020

Jackson Acura responded

Thank you for your wonderful feedback! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jackson Acura, we look forward to having you as one of our valued customers for many more years to come!

August 26, 2020

Dealership Rating
Employee Rating

Good service, comfortable waiting area. Nick provided great service and kept me informed of service status and recommended filter change. I will ask for Nick at my next service. More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2020

Jackson Acura responded

Tom, We are very to hear that Nick provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 26, 2020

Dealership Rating
Employee Rating

Nick was wonderful as usual. I completely trust Jackson Acura and will continue to have my vehicle serviced there, and will likely buy my next car there again too. More

by Jdod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2020

Jackson Acura responded

Thank you so much for your kind words about Nick and Jackson Acura. We appreciate you taking the time to leave us this wonderful feedback!

August 26, 2020

Dealership Rating
Employee Rating

Clean and quick. Nick does a great job explaining what’s going on and making sure I know what potential things I may need work on for the next visit. More

by crogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2020

Jackson Acura responded

Thank you for leaving our service department this positive review!

August 26, 2020

Dealership Rating
Employee Rating

Great work. Top notch communication. When getting service on our 2 Acuras, I always ask for Nick. I can trust him and I am confident he will be straight up with me. More

by John Klisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2020

Jackson Acura responded

John, thank you for leaving this 5-star review!

August 25, 2020

Dealership Rating
Employee Rating

Great service department. Professional and courteous all the way. Clean environment. Good coffee. Nick is the best! Extra words to meet your minimum number needed More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2020

Jackson Acura responded

Thank you for this positive review, Bob!

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