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Nicholas Barrett
Nicholas Barrett at Southlake Nissan

Nicholas Barrett

Lead Service Advisor

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

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4.9
104 Reviews

- Chicago Bulls, White Sox, Bears, and Blackhawks fan - Car Enthusiast - Music Connoisseur - Gamer

Dealership Experience

5 yrs, 2 mos

Industry Experience

6 yrs

Specialties & Trainings

Top Southlake Nissan Expert Service Advisor

Nissan Award of Excellence Winner 2021,2022,2023

View more specialties & trainings
4.9

104 Reviews

Write a Review

104 Reviews of Nicholas Barrett

June 29, 2025

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Employee Rating

Fast service got us in and out. We didn’t even have an appointment but they still took care of us!!!!! More

by DANIELPBEWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon

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Jun 30, 2025

Southlake Nissan responded

Thank you for the great review! We’re happy to hear our team was able to take care of you quickly, even without an appointment. We appreciate you choosing us and look forward to serving you again!

June 19, 2025

Dealership Rating
Employee Rating

nice people always get in. Appointments are always available. wait time could be faster alwasy seems to ake 1 1/2 to 2 hours. More

by amyjb40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon

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Jun 19, 2025

Southlake Nissan responded

Thank you for your feedback! We're glad to hear you appreciate our friendly team and appointment availability. We understand your concern about the wait time and will continue working to improve our service speed while maintaining quality care for your vehicle. We appreciate your patience and continued support!

June 16, 2025

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Employee Rating

Very courtesy young man do with their old job always asking me though I want a car wash I give them 10 More

by Valurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Ken ONeal, Tony Deleon

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Jun 17, 2025

Southlake Nissan responded

Thank you for your kind words! We’re glad to hear our team was courteous and attentive throughout your visit. We appreciate the 10-star rating! If you ever need anything else, just let us know.

June 15, 2025

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Employee Rating

Great customer service and quality work on vehicles. Keeps us coming back. Thorough explanation on vehicle maintenance. More

by dianalreed
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett

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Jun 17, 2025

Southlake Nissan responded

Thank you so much for your kind feedback! We're thrilled to hear our customer service and quality work keep you coming back. Providing thorough explanations is important to us, and we're glad it helps. Looking forward to serving you again!

June 13, 2025

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Employee Rating

I would highly recommend the Nissan Service Department for your vehicle service needs. I have been a loyal customer for over 30 years. I applaud the service advisors and techs. You get a friendly greet More

by mistyblue92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen , Ryan Rabatine and Juan Martinez

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Jun 17, 2025

Southlake Nissan responded

Thank you so much for your loyalty and kind words! We’re proud to have served you for over 30 years and thrilled to hear you appreciate our friendly service advisors, skilled techs, and the updates and deals we provide. Your recommendation means a lot to us!

June 02, 2025

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Employee Rating

Super duper, fantabulous, mega-exhilirating, beyond phenomenally great not to mention astonishingly stunning and staggering! More

by petembc134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon

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Jun 06, 2025

Southlake Nissan responded

Wow — now that’s a review! 🎉 We’re absolutely thrilled to hear your experience was off-the-charts amazing. Thank you for bringing the energy and positivity — you just made our whole day!

May 01, 2025

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Employee Rating

The staff members were very friendly and knowledgeable. They explained things well and were very polite. More

by jcdishno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon , Justin

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May 05, 2025

Southlake Nissan responded

Thank you for sharing your experience! We're thrilled to hear that our team was friendly, knowledgeable, and helpful. We truly appreciate your feedback and look forward to assisting you again in the future!

April 30, 2025

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Employee Rating

Brian at Nissan service is always attentive & great to work with! Fair prices as well! More

by ferasmusleh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon

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May 05, 2025

Southlake Nissan responded

Thank you for the kind words! We're so glad to hear that Brian at Nissan Service has been attentive and a pleasure to work with. We appreciate your continued trust in our team and look forward to assisting you again soon!

April 08, 2025

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Employee Rating

Great business. Service was done right didn't have to wait to long.Thank you. More

by mikedh156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Southlake Nissan responded

Thank you for the great feedback! We're happy to hear everything was done right and in a timely manner. We appreciate your business—see you next time!

April 02, 2025

Dealership Rating
Employee Rating

I feel comfortable with my Amarada, an Nissan is very professional! If you want to be with a company that have many different options on buy a reliable car, truck, or SUV. Go to Southlake Nissan! You'll More

by jonesterrence941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon

Report | Print
Apr 11, 2025

Southlake Nissan responded

Thank you for the kind words! We're so glad to hear you're enjoying your Armada and that you had a great experience with us. We always strive to offer a wide range of reliable options and top-notch service. We appreciate your recommendation and look forward to seeing you again soon! 😊🚗

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