70 Reviews
Write a ReviewDealership Experience
4 yrs, 10 mos
Languages Spoken
Spanish
70 Reviews of Nellie Gonzalez
February 21, 2026
Westside Lexus is a very comfortable dealership and appears to be thriving on the demand for their product. I did get the sense that my personal satisfaction with the new car buying process was not of appears to be thriving on the demand for their product. I did get the sense that my personal satisfaction with the new car buying process was not of importance to Westside. If I did not like the price of the new vehicle or the value of my trade, there's a long list of other potential buyers to take my place. Our sales person, Nellie G., was phenomenal and she alone will keep us as customers of Westside. More
Other Employees Tagged: Sam Chau
January 27, 2026
Nellie was a professional pleasant helpful and kind. All went smoothly! Would use her again!!! All went smoothly! Would use her again!!! More
Other Employees Tagged: Anil Sharma
December 03, 2025
I appreciated nellies urgency in finding a replacement in the Lexus that was totaled. She was on it!! Located the exact color and model i wanted and put it in hold for me. I ill definitely be referring her t the Lexus that was totaled. She was on it!! Located the exact color and model i wanted and put it in hold for me. I ill definitely be referring her to my friends. I tried to get help from Northside prior to reaching out to westsode and no help was given so I wil make the katy westside my go to in the future. 💕 More
Other Employees Tagged: Jesse Price
November 22, 2025
Ms Nellie was Very. Professional,knowledgeable, friendly and engaged with my needs for a black SUV. Professional,knowledgeable, friendly and engaged with my needs for a black SUV. More
Other Employees Tagged: Judy Patureau, Manuel Gomez, Jay Brown
September 25, 2025
Everyone was so helpful ,and answered all our questions . We were very impressed with the experience. We were very impressed with the experience. More
Other Employees Tagged: Judy Patureau, AJ Rueda
September 22, 2025
Very professional and pleasant staff. Nellie and JT were great. James Breaux worked with me before he moved to Northside. He helped me get the GX which had a long waiting list. Second Nellie and JT were great. James Breaux worked with me before he moved to Northside. He helped me get the GX which had a long waiting list. Second vehicle we purchased at Westside and both experiences were excellent. Best dealership I ever worked with. More
Other Employees Tagged: JT Teodoro , James Breaux
May 29, 2025
Nellie Gonzales was extremely helpful. In fact, she sent me two videos that were incredibly detailed on how to use all of the complicated electronics in my new Lexus. Without that, it woul In fact, she sent me two videos that were incredibly detailed on how to use all of the complicated electronics in my new Lexus. Without that, it would have taken me forever to learn everything. I really appreciate her going above and beyond! More
Other Employees Tagged: Davis Champion

