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Nathan (Nate) Garcia
Nathan (Nate) Garcia at Germain Honda of Surprise

Nathan (Nate) Garcia | Page 7

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8
234 Reviews

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

Dealership Experience

6 yrs, 3 mos

Industry Experience

8 yrs, 11 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

234 Reviews

Write a Review

234 Reviews of Nathan (Nate) Garcia

November 07, 2025

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Employee Rating

Best dealership in my opinion service department fast and efficient you may pay a little more but I feel it’s worth it for quality service More

by steven.max1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, David McKee

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Nov 10, 2025

Germain Honda of Surprise responded

Thank you for your kind words and recommendation! We’re delighted to know you value the quality and efficiency of our service team. Your trust and satisfaction mean a lot to us, and we look forward to continuing to provide you with excellent service in the future. Best Regards, Sassha Motz General Manager

November 06, 2025

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Employee Rating

Germain Honda worked with me to fit the vehicle I wanted into my budget. I appreciate their willingness and patience with me in the matter and will continue to do business with them in the future. More

by Makarios Eshoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Connor Brandtman, Colin McEuen , George Bell

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Nov 07, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share this amazing review! We are overjoyed that our team could make things happen for you and ensure that your visit was an all-around success! We thank you for allowing us to assist you with this special purchase, and we congratulate you on your new Honda. Best Regards, Sassha Motz General Manager

October 31, 2025

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Employee Rating

Excellent service, Robert was very friendly and helpful. I enjoy when I come for service More

by kathy.oberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kevin Proo , Todd Forbis, Maria Jimenez, Kristina Miranda

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Nov 04, 2025

Germain Honda of Surprise responded

Thanks you! We're glad to hear that you had a pleasant and accommodating experience with us, and we hope to work with you again in the future. Best Regards, Sassha Motz General Manager

October 29, 2025

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Employee Rating

Service was great and changed my oil on a timing fashion. Nathan was very professional with customer service and my needs for my CRV More

by Phil 64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2025

Germain Honda of Surprise responded

We would like to thank you for your recommendations and for this 5 Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda with only the best there is to offer. Best Regards, Sassha Motz General Manager

October 20, 2025

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Employee Rating

Nate took care of me, as always. We have been coming here for years and always have great service. More

by cynthiasuemartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad Nate's efforts ensured an accommodating visit. We thank you for your continued business and look forward to your next visit! Best Regards, Sassha Motz General Manager

October 20, 2025

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Employee Rating

Service was performed in a professional manner. I was able to get a ride back to my house and when service was completed the dealership sent a uber to pick me up to return to dealership. Very satis More

by rbinder2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

Germain Honda of Surprise responded

We are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

October 20, 2025

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Employee Rating

Prompt service. Clear explanations. Love Nathan. He helps customize my needs for service. Thank you. More

by kcdashiell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

Germain Honda of Surprise responded

Your busiess and positive feedback are greatly appreciated. Thank you for sharing. Best Regards, Sassha Motz General Manager

October 16, 2025

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Employee Rating

Enjoy the service it’s always top notch and fair . My service advisor is friendly More

by braithwaite.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Germain Honda of Surprise responded

Your overall satisfaction is our top priority. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

October 16, 2025

Dealership Rating
Employee Rating

Always excellent service and honest! They make sure that you are well informed and treated right! More

by Whit4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Germain Honda of Surprise responded

We do our best to keep our clients happy. We are especially glad that we achieved that in your recent experience with us. Thank you for your kind words. Best Regards, Sassha Motz General Manager

October 15, 2025

Dealership Rating
Employee Rating

Not a happy experience. The service representative used different parts than agreed parts and agreed price. More

by Ravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 17, 2025

Germain Honda of Surprise responded

Our team is sorry to learn your visit did not meet your expectations. We would appreciate the opportunity to speak with you regarding your concerns. Please contact our Service Manager, David McKee at 602-875-8650 to see how he may assist. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

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