Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
5.0
208 Reviews
5.0

208 Reviews

Write a Review

208 Reviews of Robert Solis

April 02, 2026

Dealership Rating
Employee Rating

Service of my 2025 Honda Pilot was great except for the trash and tools left on the front passenger seat foot space. I returned after noticing it after leaving the dealership. More

by jim@jaskoconstr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 01, 2026

Dealership Rating
Employee Rating

This was an easy and smooth process! Very professional and educating. I will definitely return More

by amalveaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Germain Honda of Surprise responded

Our team is pleased that your visit was an easy and smooth process we strive to deliver. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

March 30, 2026

Dealership Rating
Employee Rating

Everyone was very helpful, attentive, and showed us what needed to be done with the car Robert was honest about what should be done now and what can wait until next time More

by SRWILSON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Germain Honda of Surprise responded

Providing honest and transparent service is our goal here at Germain. Thank you for sharing Robert's dedication to customer satisfaction. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

March 27, 2026

Dealership Rating
Employee Rating

Great and fast service. I had a pleasant visit every single time. No complaints and will come again. More

by calicapesu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Germain Honda of Surprise responded

We are happy our team continues to take great care of you. See you down the road. Best Regards, Sassha Motz General Manager

March 26, 2026

Dealership Rating
Employee Rating

Germain has a friendly and efficient service team. It was my first visit to the service center in my 2026 HRV! More

by Robertamcmurry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Mar 27, 2026

Germain Honda of Surprise responded

Thank you for trusting our team with your automotive service needs. Your overall satisfaction is our priority. Best Regards, Sassha Motz General Manager

March 24, 2026

Dealership Rating
Employee Rating

I wasn’t personally there but my dad brought my pilot in and said it’s the nicest honda dealer he’s ever been in and the staff was extremely friendly and helpful More

by Ssieleni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Germain Honda of Surprise responded

We thank you for trusting our team with your automotive needs and for leaving us this positive feedback. Best Regards, Sassha Motz General Manager

March 21, 2026

Dealership Rating
Employee Rating

Service department is great and is very much appreciated. Always helpful when I take my car in for service. More

by pradoskennels1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Mar 22, 2026

Germain Honda of Surprise responded

Thank you so much for sharing your experience with Germain Honda of Surprise. We want every experience to be “five stars”! We appreciate you taking the time to leave us this positive feedback! Best Regards, Sassha Motz General Manager

March 17, 2026

Dealership Rating
Employee Rating

The service I got from Robert was very good not only did he explain what was going on, but he put some detail behind it to let me know exactly what should be done for a second and third More

by ktfam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia

Mar 18, 2026

Germain Honda of Surprise responded

Thank you for leaving Robert this kind review and recommendation. Robert is laser-focused on customer satisfaction and we are thrilled he delivered nothing less during your service visit here at Germain Honda of Naples. Best Regards, Sassha Motz General Manager

March 09, 2026

Dealership Rating
Employee Rating

It was nice and easy to bring in my car for a battery change, also did an inspection to verify nothing else wrong and even got a car wash. Pleased with the service More

by Angeltrejo2995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Germain Honda of Surprise responded

We truly appreciate you sharing your positive experience with our team. Your feedback is valuable, and it is a pleasure to hear about the excellent service you received. We look forward to serving you again. Best Regards, Sassha Motz General Manager

March 05, 2026

Dealership Rating
Employee Rating

The service department was amazing. Even though I went in for just an oil change, I was due for a timing belt replacement. With little notice the service department got me into a rental More

by NickJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Germain Honda of Surprise responded

Our team is happy we were able to quickly assist and also get you into a loaner vehicle so you could go about your day while your vehicle was being serviced. Thank you for taking the time to share your experience and for choosing Germain. Best Regards, Sassha Motz General Manager

1
...

Dealership Inventory (276 Vehicles)

new 2026 Honda CR-V car, priced at $34,802
2026 Honda CR-V
new
Meteorite Gray Metallic exterior
CVT
All-wheel Drive
new 2026 Honda Civic car, priced at $27,323
2026 Honda Civic
new
Urban Gray Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda Civic Hybrid car, priced at $31,077
2026 Honda Civic Hybrid
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda Accord Hybrid car, priced at $38,213
2026 Honda Accord Hybrid
new
Canyon exterior
CVT
Front-wheel Drive
new 2026 Honda Passport car, priced at $48,574
2026 Honda Passport
new
Sonic Gray Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Civic car, priced at $26,890
2026 Honda Civic
new
Meteorite Gray Metallic exterior
CVT
Front-wheel Drive