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Nathan (Nate) Garcia
Nathan (Nate) Garcia at Germain Honda of Surprise

Nathan (Nate) Garcia | Page 3

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
4.8
234 Reviews

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

Dealership Experience

6 yrs, 3 mos

Industry Experience

8 yrs, 11 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

234 Reviews

Write a Review

234 Reviews of Nathan (Nate) Garcia

February 23, 2026

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Employee Rating

On time starting and finished before expected time. Personable service. Everything explained well. Waiting area is clean and well designed with coffee and snacks and vending! This was a factory r More

by betseyunger
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Recommend Dealer
Yes
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Feb 25, 2026

Germain Honda of Surprise responded

We thank you for choosing Germain for your recall needs. Our staff is happy you enjoyed a quality and comfortable service experience, and we hope to be of service to you in the future. Best Regards, Sassha Motz General Manager

February 23, 2026

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It was our first time using Germain since we just moved from out of state. Our experience today with Nate and the Germain team will keep us coming back! More

by CLARERYBS1
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Recommend Dealer
Yes
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Feb 25, 2026

Germain Honda of Surprise responded

Welcome to Surprise. Thank you for choosing to work with us here at Germain and for highlighting Nate and our team in this kind review. We look forward to building a long and lasting relationship. Best Regards, Sassha Motz General Manager

February 23, 2026

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The service workers were very helpful, they told you everything you needed to know. It was also very quick and very upfront and straightforward. The waiting lobby was also nice More

by MARKLAURENCEMELCHOR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kevin Proo

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Feb 25, 2026

Germain Honda of Surprise responded

We are pleased that you enjoyed a positive, efficient, and straightforward experience with our team. Your complete satisfaction and comfort while you wait is our priority. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

February 20, 2026

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Robert and David in service where very helpful and patient getting my wife’s car fixed Couldn’t thank them enough! More

by BRANDONJOHNSON296
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Solis, David McKee, Kevin Proo

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Feb 23, 2026

Germain Honda of Surprise responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Sassha Motz General Manager

February 16, 2026

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Very efficient and friendly. Service Rep was knowledgeable, and lounge to wait was excellent. I was able to work on my laptop while waiting. they finished the service sooner tha More

by russeldd2
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 17, 2026

Germain Honda of Surprise responded

Thank you for the wonderful feedback! We’re so glad you enjoyed an efficient, friendly experience and were able to comfortably work in our lounge while you waited. Finishing ahead of schedule and returning your vehicle freshly washed is always our goal. We truly appreciate your kind words! Best Regards, Sassha Motz General Manager

February 16, 2026

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The dealership/ service shop was prompt and was able to fix, and get me out in 35 mins! More

by joshuakatz1206
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kevin Proo , Todd Forbis, Kristina Miranda

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Feb 17, 2026

Germain Honda of Surprise responded

We're glad everything was completed quickly and to your satisfaction! Thank you for this amazing review and for choosing Germain Honda. Have a wonderful day. Best Regards, Sassha Motz General Manager

February 13, 2026

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We appreciate the work ethic, communication and transparency of the work that needed to be completed and the process in which it was completed. More

by usmcchief1775
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Recommend Dealer
Yes
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Feb 16, 2026

Germain Honda of Surprise responded

Thank you for your thoughtful feedback! We truly appreciate your recognizing our team’s work ethic, communication, and transparency throughout the process. Providing clear explanations and keeping our guests informed every step of the way is so important to us, and we’re glad that came through during your experience. We value your trust and look forward to serving you again in the future! Best Regards, Sassha Motz General Manager

February 12, 2026

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Fast service, left knowing what needs to be done to car next time it is brought in. More

by JAYNKATH
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Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2026

Germain Honda of Surprise responded

Our team works hard to provide a quality and informative service experience for all who visit. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

February 11, 2026

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Always great service at Germain Honda! !! I will never purchase a car from any other vendor. I'm sold on the Honda service! More

by travelbykelly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rivas , Ashley handled my ceramic coating appointment. Great customer service. Nathan checked on me even though I wasn't assigned to him

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Feb 12, 2026

Germain Honda of Surprise responded

Thank you so much! Our sales and service teams are dedicated to providing outstanding service, and we are thrilled to hear we met that goal for you. We can't wait to see you again soon and deliver more amazing experiences. Best Regards, Sassha Motz General Manager

February 11, 2026

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Employee Rating

Efficient and easy. Expected it to be longer but they got it done painlessly, faster than other dealers. More

by daniel@mestazlaw.com
Recommend Dealer
Yes
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Feb 12, 2026

Germain Honda of Surprise responded

Exactly as it should be, thank you for choosing Germain. Your overall satisfaction is our priority. Best Regards, Sassha Motz General Manager

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