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Nathan (Nate) Garcia
Nathan (Nate) Garcia at Germain Honda of Surprise

Nathan (Nate) Garcia | Page 2

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8
234 Reviews

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

Dealership Experience

6 yrs, 3 mos

Industry Experience

8 yrs, 11 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

234 Reviews

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234 Reviews of Nathan (Nate) Garcia

March 11, 2026

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Employee Rating

Service was super. Nathan, was very helpful and informative regarding future maintenance. I will definitely return for future maintenance. More

by G2BCRAFTY
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Recommend Dealer
Yes
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Mar 12, 2026

Germain Honda of Surprise responded

Nate works hard to ensure a quality and informative guest experience. Thank you for taking the time to leave him this kind review. Best Regards, Sassha Motz General Manager

March 11, 2026

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Excellent service. Professional service. Very clean location. I appreciate that the service technician took the time to explain everything so that I understood. More

by MILLERPJ75
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Recommend Dealer
Yes
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Mar 12, 2026

Germain Honda of Surprise responded

Thank you for providing feedback on your recent experience at Germain Honda of Surprise. We take pride in providing a clean and inviting space for all of our guests, so our team appreciates that you noticed. We are also pleased to know that Nate took great care of you. We look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

March 10, 2026

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Germain Honda is honest and the service never disappoints! I always enjoy my interaction with the service team. More

by choongie
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David McKee

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Mar 11, 2026

Germain Honda of Surprise responded

We appreciate your business and trust in our team to ensure you receive only the best every time you visit. Best Regards, Sassha Motz General Manager

March 09, 2026

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It was nice and easy to bring in my car for a battery change, also did an inspection to verify nothing else wrong and even got a car wash. Pleased with the service More

by Angeltrejo2995
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kevin Proo

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Mar 10, 2026

Germain Honda of Surprise responded

We truly appreciate you sharing your positive experience with our team. Your feedback is valuable, and it is a pleasure to hear about the excellent service you received. We look forward to serving you again. Best Regards, Sassha Motz General Manager

March 06, 2026

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Our first service visit was extremely efficient and easy. The waiting room is quite comfortable. More

by connorska915
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Yes
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Mar 10, 2026

Germain Honda of Surprise responded

Our team is happy you enjoyed a positive and comfortable service visit. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

March 03, 2026

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I have a new 2025 vihicle with 5k miles and was told that I needed differential service because coming from the factory dirt/shavings needed to be cleaned out. If knowing that this is an issue on new vehicl More

by mrs9917
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kevin Proo

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Mar 06, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for bringing your concerns to our attention. A member of our service management team will be reaching out to address this matter with you. Best Regards, Sassha Motz General Manager

March 02, 2026

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Was met as soon as I arrived and the service was done quickly. The service advisor kept me informed as to the progress and explained other items that I may want to consider in the future. More

by smsokettering
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Yes
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Mar 03, 2026

Germain Honda of Surprise responded

We are pleased to know that your visit was handled efficiently and you were kept informed. Our goal is to ensure you have all the information you need to make insightful decisions about the care of your Honda. Best Regards, Sassha Motz General Manager

February 27, 2026

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Express lane was fast. Nathan was friendly and explained everything in the detail I needed More

by Sstengel53
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Yes
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Mar 03, 2026

Germain Honda of Surprise responded

We are pleased to know you enjoyed a positive and efficient service experience. Best Regards, Sassha Motz General Manager

February 26, 2026

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Maintenance issue found and resolved effectively. With minimal interface with service writer who stayed in touch with updates More

by willreidit
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Service Time
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Recommend Dealer
Yes
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Feb 26, 2026

Germain Honda of Surprise responded

Thank you for sharing. We are happy you enjoyed a quality and informative visit with our team. Our goal is to provide our guests with the utmost quality experience. Best Regards, Sassha Motz General Manager

February 26, 2026

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Employee Rating

Nathan provided excellent customer service. Provided status updates regularly. Made appointment to have a humming sound eminating from the gas tank. System was performing a vacuum check. More

by Apal1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re so glad to hear that Nathan provided excellent customer service and kept you informed with regular status updates throughout your visit. Clear communication makes all the difference. We appreciate you bringing your vehicle in for the humming sound concern, and we’re happy our team was able to identify that the system was performing a vacuum check. If you ever have additional questions or need anything further, we’re always here to help! Best Regards, Sassha Motz General Manager

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