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Nancy Vega
112 Reviews
I am a proud member of the Key Auto group. Not only does our company help you grow in a personal base but also in a professional one. I am a proud mother of three well five including my cat Shadow and our family dog Minnie and I have four beautiful grandchildren. Family time is very important to me. I love the outdoors, family gatherings, and watching my grandchildren. I grew up with eight brothers and I guess that's why I feel at home when I am at work. My co-workers are my brothers in disguise. I love my job!!! Smile it's contagious
Read more112 Reviews
Write a ReviewDealership Experience
27 yrs
Industry Experience
27 yrs
Specialties & Trainings
Hyundai Star Certified
112 Reviews of Nancy Vega
May 09, 2024
Zero? I’ve never been so blatantly disrespected by ANY service employee. To keep it brief: this guy somehow straight-up REFUSED to do the work that my (bra I’ve never been so blatantly disrespected by ANY service employee. To keep it brief: this guy somehow straight-up REFUSED to do the work that my (brand new, from the same dealership) car appointment was scheduled for, TWICE. This sounds made-up, but it is true. The first time the work wasn’t done, I called to express my disappointment and was scheduled by another employee for a follow-up appointment to make it right. Second time around, AJ tried to give me back my car without the work being done again. When I asked why the work STILL hadn’t been done, AJ informed me that they simply “will not do it” and that “I should go elsewhere” and “pay for it.” AJ awkwardly smiled and nervously giggled while talking to me, even while I politely yet assertively tried to ask why, and explain how offended I was at his blatant “no” to a customer to simply do his job. He said if I didn’t like it to “go call corporate.” Without leaving the building, I found a higher-up who immediately agreed that AJ’s comments were wrong, that his behavior was rude and unprofessional, and that the work I was scheduled for WAS indeed correct and deserved. After she intervened, the work finally got done. Per AJ’s suggestion, I did contact Hyundai to report him. I will also be sure to tell everyone I know to avoid Key Hyundai Salem’s service department as a result of this horrendous experience. More
by Disappointed
Other Employees Tagged: AJ Gagne
Helpful 
April 30, 2024
I stopped in at the dealership in Salem on a Sunday to take a quick peak at the 2024 Santa Cruz. Christian Rodriguez saw me looking at different colors and models and offered to explain the features. He take a quick peak at the 2024 Santa Cruz. Christian Rodriguez saw me looking at different colors and models and offered to explain the features. He was extrememly helpful. I returned the next day to see about purchasing a Santa Cruz and could not have been more pleased in the professionalism and courtesy of Christian and his team. Christian was very polite, did not try to talk me into anything and helped me buy my vehicle at the price I wanted to pay. He also was very thorough in going over the vehicle's features. Overall, the Salem dealership and team provided me a very good buying experience, was very efficient in processing my documents, getting the vehicle ready for me and getting me on my way! I highly recommend this dealership! More
by cgaro6211
Other Employees Tagged: Christian Rodriguez
April 25, 2024
Customer service is excellent the people are nice friendly, exceptional understanding very helpful also very informative friendly, exceptional understanding very helpful also very informative More
by ARSNAG73
Other Employees Tagged: Eric Acosta, Rafaelito Rodriguez, Franklin Colon Jr.
April 21, 2024
Easy transition to turn in one lease and go to another. Nancy and Raffael most helpful as well as finance manager. Nancy and Raffael most helpful as well as finance manager. More
by CATHERINEGRANT3
Verified CustomerOther Employees Tagged: Rafaelito Rodriguez, Franklin Colon Jr.
March 25, 2024
We received fantastic service from Nas and Nancy. They worked hard on getting us an amazing deal for the 2024 Sonata and made sure the process and paperwork goes throught quick and smoothly. We would They worked hard on getting us an amazing deal for the 2024 Sonata and made sure the process and paperwork goes throught quick and smoothly. We would definitely come back! More
by Evidente.andrea
Other Employees Tagged: James St. Brice, Nasaih Cruz
March 17, 2024
Amazing people to deal with, very professional and kind. They really listen to what the buyer wants and needs. They really listen to what the buyer wants and needs. More
by liduina
Other Employees Tagged: Rafaelito Rodriguez, Christian Rodriguez
March 13, 2024
Excellent Service. Nancy Vega was great. Kept us up to Date every step of the way. Everyone was Very helpful Nancy Vega was great. Kept us up to Date every step of the way. Everyone was Very helpful More
by Clk28
Other Employees Tagged: Franklin Colon Jr.
March 02, 2024
All staff I dealt with were very pleasant and friendly. My sales rep, Nancy Vega was wonderful. She did a great job acquiring the vehicle I wanted and walking me through the leasing process for my new 202 My sales rep, Nancy Vega was wonderful. She did a great job acquiring the vehicle I wanted and walking me through the leasing process for my new 2023 Sonata Limited Hybrid. More
by Trishl
Other Employees Tagged: Gregg Georgoulis , David Flowers
February 21, 2024
I had a great experience dealing with Key Hyundai from Salem. Fabien and crew were great! Salem. Fabien and crew were great! More
by josephdonahue
Other Employees Tagged: Gary Peters, Russ Fournier, Eric Acosta, Rafaelito Rodriguez, Nasaih Cruz, Gregg Georgoulis, Christian Rodriguez, Fabian Mejia , David Flowers
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