Naim Qubrosi
Naim Qubrosi at Handy Toyota

Naim Qubrosi | Page 7

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.5
183 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

2 yrs, 9 mos

4.5

183 Reviews

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183 Reviews of Naim Qubrosi

November 11, 2024

Dealership Rating
Employee Rating

Today's visit was much better than previous - mainly because Naim was excellent at giving the time estimate, and that it was accurate, which has not always happened. He was courteous, friendly, and hel More

by leamenkens13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Handy Toyota responded

Thanks for the review! We appreciate you leaving one!

November 11, 2024

Dealership Rating
Employee Rating

My car was serviced efficiently and quickly. I had questions which were answered promptly. Thank you! More

by Aubrey Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Handy Toyota responded

Thank you for your review! We appreciate you leaving us one!

November 09, 2024

Dealership Rating
Employee Rating

Wonderful staff! Super kind and helpful with any and all questions. Gave frequent updates throughout 10/10! More

by emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

November 09, 2024

Dealership Rating
Employee Rating

very good customer service and very polite and welcoming i highly recommend handy toyota for all your service needs More

by kamrynb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Handy Toyota responded

Thanks for your review! We really appreciate you leaving one!

November 07, 2024

Dealership Rating
Employee Rating

Naim was professional, attentive, and pleasant. He answered my questions and even showed me something I needed help with. More

by Toyota Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Handy Toyota responded

Thank you for your review! We appreciate you taking the time to leave one!

November 05, 2024

Dealership Rating
Employee Rating

Very Friendly staff, very hard workers. Clean restrooms . Clean waiting room. Flexible with changing scheduled appointments. More

by onionriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Handy Toyota responded

Thank you for your review! We appreciate you leaving us one!

November 04, 2024

Dealership Rating
Employee Rating

Excellent dealership, super clean and everybody working there seems to enjoy their job. They will take care of you, well worth the trip. More

by cbrown8998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Errol Rule, Jason Paquette, Darren Callan, Victoria Barbagallo, Jason Laflam, Ethan Raymond , Adrienne Bowman, Alan Brown, Morrell Bunbury

Nov 05, 2024

Handy Toyota responded

Thanks for your review! We really appreciate you leaving one!

November 04, 2024

Dealership Rating
Employee Rating

I called and made an appointment for Friday for my regular maintenance. I added on that I was having brake malfunctions and lights coming up on the dash. I came to my appointment. I waited two hours a More

by john@wdbrownell.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2025

Handy Toyota responded

Thank you for your feedback, John. I can see how this situation would be frustrating. This will help us with our communication so things like this don't happen in the future. We do appreciate your business.

November 04, 2024

Dealership Rating
Employee Rating

I arrived in advance for my 12:30 appointment to install 4 new tires. I left at 4:00 PM… Do I need to explain further?… More

by Carl
Recommend Dealer
No
Jan 02, 2025

Handy Toyota responded

Thank you for your feedback, Carl. We understand that wait times could be frustrating and it is never our intention to have someone wait longer than expected. We appreciate your business and your time is very valuable to us. We apologize for the longer than expected wait time.

November 04, 2024

Dealership Rating
Employee Rating

I just learned my inspection expired. No one mentioned it at the dealership when it was there two weeks ago! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2025

Handy Toyota responded

Thank you for your review. We value your feedback and will use it to improve our service. We can see how that could be frustrating and would never be our intention to let you leave without addressing this. This feedback allows us to improve our process.

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