Mike Waddle | Page 8

I brought my 2018 Fusion in for an oil change. I was told I needed a new battery. I was reluctant but that evening I called Mike Waddle and spoke to him about it. After some reassurance from hi I was told I needed a new battery. I was reluctant but that evening I called Mike Waddle and spoke to him about it. After some reassurance from him I said I would be in the next day. I brought my car in and the new battery was installed. It's one less thing to worry about. More

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Mike W always does a great job taking care of maintenance needs. He is always friendly & helpful as is everyone I encounter. needs. He is always friendly & helpful as is everyone I encounter. More

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Service was quick and courteous. Appointment set up was immediate. Explained the service well and check out was a breeze. Appointment set up was immediate. Explained the service well and check out was a breeze. More

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Mike Waddle was great. The car was done on time like he promised. He did great. The car was done on time like he promised. He did great. More

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Jerry and Mike in the service department are the reason I have purchased 6 Fords from AH Ford have purchased 6 Fords from AH Ford More

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The used car selection is pretty decent, and the service/ repair department is usually very good repair department is usually very good More

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Staff is very helpful and efficient. They’re willing to do whatever it takes to make sure the customer is taken care of. They’re willing to do whatever it takes to make sure the customer is taken care of. More

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Mike waddle is the best! Very knowledgeable and very honest .He definitely knows his stuff! Very knowledgeable and very honest .He definitely knows his stuff! More

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Our the past few years, we have purchased the following new vehicles: Ford Fusion Hybrid, Focus, Edge, and Explorer ST. We have also purchased a used 2019 F-150. One of the principal reasons why we continu new vehicles: Ford Fusion Hybrid, Focus, Edge, and Explorer ST. We have also purchased a used 2019 F-150. One of the principal reasons why we continue to return to Arlington Hts. Ford to purchase vehicles is the excellent Service Department. Jerry Hood, Service Manager, Mike Waddle, Service Rep., the other service reps., and the mechanics have never disappointed us. We feel like we are valued and appreciated because we are truly "heard," and service staff seek to address our concerns. More important, our vehicles are maintained well, and if a repair is needed, staff are "on it" and perform great work. Kudos to the Arlington Hts. Ford Service Department! More

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Mike was very helpful and explained exactly what work was needed. Work was done satisfactorily needed. Work was done satisfactorily More

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