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Mike Szafraniec

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Mike Szafraniec

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Mike Szafraniec | Page 2

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.9

235 Reviews

Overview Reviews (235) Inventory (334)

4.9

235 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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235 Reviews of Mike Szafraniec

April 16, 2024

Dealership Rating

Employee Rating

Mike in service is terrific very knowledgeable and easy to communicate with. Very happy to work with him and the service dept. to communicate with. Very happy to work with him and the service dept. More

by ell0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 16, 2024 -

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience with Mike here at Volkswagen of Downtown Chicago.

April 09, 2024

Dealership Rating

Employee Rating

It is very well staff the people that work there are very friendly and very helpful get you in and out on time keep up the good work services is very out standing I love coming there to get my car services h friendly and very helpful get you in and out on time keep up the good work services is very out standing I love coming there to get my car services hop to trade it in on a S UV soon alsta More

by DEREKWILSON725

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Kelia House, Auzi Wallace, Aaron Austin, Fred Borek

Helpful 1

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Apr 10, 2024 -

Volkswagen of Downtown Chicago responded

Thank you for your very kind review, Derek. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

April 09, 2024

Dealership Rating

Employee Rating

Mike was very helpful and informative about service. He also offered info on nearby restaurant. Great customer service. He also offered info on nearby restaurant. Great customer service. More

by tyarb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 10, 2024 -

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

April 02, 2024

Dealership Rating

Employee Rating

Solid service and delivery of what I needed. Mike knows what he is doing; one of the best in the industry! Mike knows what he is doing; one of the best in the industry! More

by mvbodman

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Szafraniec

Helpful 0

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Apr 03, 2024 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

Apr 02, 2024 -

mvbodman responded

Verified

April 02, 2024

Dealership Rating

Employee Rating

The customer service department is always professional, efficient and friendly. The parts department is also excellent. efficient and friendly. The parts department is also excellent. More

by REVMICHEALASMITH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Szafraniec

Helpful 0

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Apr 03, 2024 -

Volkswagen of Downtown Chicago responded

Rev, Smith, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 02, 2024

Dealership Rating

Employee Rating

Excellent customer service. The dealership provides excellent customer service with a clean customer waiting area. The dealership provides excellent customer service with a clean customer waiting area. More

by REVMICHEALASMITH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Szafraniec

Helpful 0

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Apr 03, 2024 -

Volkswagen of Downtown Chicago responded

Rev. Smith, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again.

March 21, 2024

Dealership Rating

Employee Rating

Mike is great! quick & efficient service. Quick & efficient service. Mike explained everything very well. quick & efficient service. Quick & efficient service. Mike explained everything very well. More

by mshaikh3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Szafraniec

Helpful 0

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Mar 21, 2024 -

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

March 21, 2024

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Employee Rating

Mike, as a customer service, was ok He has a great attitude and was really nice attitude and was really nice More

by No-Reply-3tvezr4edcjx

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Szafraniec

Helpful 0

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Mar 21, 2024 -

Volkswagen of Downtown Chicago responded

Thanks for sharing about your experience with Mike here at Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

March 13, 2024

Dealership Rating

Employee Rating

Just one week after I purchased my new car, I had a check engine light...pretty frustrating. But Mike took care of me with great customer service, got me where I needed to go, and kept me updated about the i engine light...pretty frustrating. But Mike took care of me with great customer service, got me where I needed to go, and kept me updated about the issue. Mike definitely made the experience less stressful! More

by MERATSEA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Szafraniec

Helpful 0

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Mar 13, 2024 -

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Mike here at Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

March 07, 2024

Dealership Rating

Employee Rating

Always excellent customer service. Mike goes above and beyond. Always professional and proficient. Very knowledgeable Mike goes above and beyond. Always professional and proficient. Very knowledgeable More

by REED4US

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Szafraniec

Helpful 0

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Mar 07, 2024 -

Volkswagen of Downtown Chicago responded

Reed, Thank you for your very kind review. Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

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Mike Szafraniec | Page 2

Sr Service Advisor

Volkswagen of Downtown Chicago

235 Reviews of Mike Szafraniec

Dealership Inventory (334 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.