Mike Mumma
Mike Mumma at Chapman Ford Lancaster
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Mike Mumma | Page 13

Business Manager

Chapman Ford Lancaster

1485 Manheim Pike
Lancaster, PA 17601

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5.0
138 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

11 yrs

5.0

138 Reviews

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138 Reviews of Mike Mumma

June 16, 2018

Dealership Rating
Employee Rating

No hassle New car Buying a new car can be difficult. Especially when you're not even prepared to start looking. After my car was hit and later determined totaled I was More

by Justine3006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 18, 2018

Chapman Ford Lancaster responded

We are glad to hear that Mike was able to offer some great information for you, and get you back on the road in a new vehicle. We hope you enjoy it. Thank you for coming to Chapman Ford of Lancaster!

June 13, 2018

Dealership Rating
Employee Rating

My first car This was my first car I was buying and they helped me out with everything. They explained everything to me so I wouldn’t be confused and made sure I w More

by JordanKlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 14, 2018

Chapman Ford Lancaster responded

We're thrilled to hear you enjoyed your experience with Mike here at Chapman Ford of Lancaster! Customer Service is a high priority for us and we love to hear when we are able to deliver.

May 29, 2018

Dealership Rating
Employee Rating

Awesome experience We were very grateful for all the hard work that Mike put into getting is qualified and making sure that Jon got exactly the truck that he wanted. Tha More

by Jmrobin40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jared Meshey , Becca Bryan

May 29, 2018

Chapman Ford Lancaster responded

Thank you for sharing your story with us. We are happy to hear Mike provided you with the friendly and informative car-buying experience we pride ourselves on delivering, and we hope to see you again for all routine maintenance!

May 07, 2018

Dealership Rating
Employee Rating

Great service, will work with your desired budget! I had a great experience with Mike at Chapman Ford Lancaster, he was super helpful and knowledgeable! He worked to get to my desired price and was the More

by Bcs61003
Recommend Dealer
Yes
May 08, 2018

Chapman Ford Lancaster responded

We really appreciate the time you have taken to leave this review. We also want to thank you for your business. Mike is a very good salesman, we’re glad to have him. Thank you for coming to Chapman Ford of Lancaster!

April 30, 2018

Dealership Rating
Employee Rating

Awesome experience! 5 stars sums up the service, consideration of our needs and finances and the genuiness of our sales consultant, Mike Mumma. He took his time with us, More

by Jeepgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ray Garraffa

May 02, 2018

Chapman Ford Lancaster responded

We really appreciate this review. Jared is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!

April 01, 2018

Dealership Rating
Employee Rating

Bought a car I bought a Fusion from Mike Mumma. I had a great experience no pessure. Was very good at showing and explaining all the features of the car. More

by Happy sue 14
Recommend Dealer
Yes
Apr 02, 2018

Chapman Ford Lancaster responded

Thank you for your review! We are glad you enjoyed your car-buying experience with Mike.

March 31, 2018

Dealership Rating
Employee Rating

You ask, they deliver! When I was ready to upgrade my car, I knew exactly what I was looking for. I went into the dealership and met Mike. He list Ned to what I wanted and w More

by Kjoritt14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 02, 2018

Chapman Ford Lancaster responded

We really appreciate this review. Mike is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!

March 31, 2018

Dealership Rating
Employee Rating

Happy shopper Talk to Mike Mumma, he knows his Ford's. The dealership week known in the area for greaat customer service, from sales to service. Recommend. More

by Bf-f150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 02, 2018

Chapman Ford Lancaster responded

Thank you for the kind words and trusting us with your business

March 30, 2018

Dealership Rating
Employee Rating

Excellent Service Best Salesman Experience Mike Mummau was great to work with. I stopped and told him what I was looking for months before my purchase. He kept in touch with me periodically a More

by J Brandon Hostetter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 30, 2018

Chapman Ford Lancaster responded

We really appreciate the time you have taken to leave this review. We also want to thank you for your business. Mike is a very good salesman, we’re glad to have him. Thank you for coming to Chapman Ford of Lancaster!

March 30, 2018

Dealership Rating
Employee Rating

Fabulous Mike helped us upgrade from my small car into an SUV. He was super helpful in helping us find one that fit our family’s need. More

by Jlg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 30, 2018

Chapman Ford Lancaster responded

Thank you for taking the time to make known your experience with Mike, he has truly been a great addition to our team.

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