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Mike Kessler
Mike Kessler at Shottenkirk Toyota Weatherford
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Mike Kessler

Service Director

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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4.9
27 Reviews

I'M MARRIED WITH 3 CHILDREN. LIVE IN BURLESON TX. HUGE TEXAS RANGER FAN.

Dealership Experience

4 yrs, 1 mo

Industry Experience

24 yrs, 8 mos

Languages Spoken

English English

4.9

27 Reviews

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27 Reviews of Mike Kessler

May 12, 2024

Dealership Rating
Employee Rating

Very friendly and kept me informed courteous and knowledgeable. Would recommend Car was clean and ready for me More

by rodriguez.peach74
Service Price Transparency
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Recommend Dealer
Yes
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May 13, 2024

Shottenkirk Toyota Weatherford responded

peach, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 04, 2024

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Employee Rating

Mike got me in and out fast! I get treated great every time I go! Great service! Have purchased cars there for 24 years and will keep going due to great service! More

by AVB39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Manny Martinez

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May 06, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

May 03, 2024

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Employee Rating

Could have been a little more responsive to the initial problem three visits ago. But overall they handled me very well handled the vehicle very well friendly and I have to say thank you More

by jason.brown2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez

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May 06, 2024

Shottenkirk Toyota Weatherford responded

jason, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 01, 2024

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Each time I’ve been in, the staff at the dealership is friendly and service is done in a timely manner. Mike is always willing to thoroughly answer any questions that come up . More

by Luisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

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May 02, 2024

Shottenkirk Toyota Weatherford responded

Luisa, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

April 25, 2024

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Employee Rating

Great service. Done in an hour and 30 minutes. Mike, as always is friendly and helpful. More

by zehrtw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

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Apr 26, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

April 22, 2024

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Extremely clean and everyone is so friendly and professional. The service was quick with great communication throughout my time there. More

by taylorrandknapp
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

April 07, 2024

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Employee Rating

Thanks Manny for being so kind and professional over my past 3 weeks of service and maintenance of my vehicle! Keep up the good work! More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Krolak, Manny Martinez , Rachel Sims

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Apr 08, 2024

Shottenkirk Toyota Weatherford responded

Beverly, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 05, 2024

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Employee Rating

Don’t feel that during sale of my vehicle that warranty was explained very well. Felt rush. Was made to believe it would cover more because lack of explanation. More

by Markandemilywilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherry Parker, Sam Ramsey

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Apr 08, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Weatherford

April 01, 2024

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Mike exemplifies customer service. The dealership is always clean and pleasant when waiting for vehicle service. More

by cmac002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

Helpful
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Apr 02, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 26, 2024

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Employee Rating

Had a burnt out left brake light. I called Mike 1:00 p.m. 3/26/24 for an appointment to fix. I told him no hurry, but he said " I would hate for you to get a ticket" so he took me i More

by thor15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Sims

Helpful
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Mar 27, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

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