Mike Kelly
Mike Kelly at Ralph Neale's Belleville Dodge
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Mike Kelly | Page 2

SALES

Ralph Neale's Belleville Dodge

658 Dundas St W
Belleville, ON K8N 4Z2

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4.9
138 Reviews

I'm a certified car nut who just recently recycled every Road and Track magazine printed since 1984. I started in Sales here at Belleville Dodge, and have worked in every department here. I grew up in Trenton, went to high school at NCC and college at Loyalist. I've got 2 grown children, and have been happily married since 1993. My hobbies are running, cycling and hockey. A Boston Marathon runner in 2010, I recently switched to cycling and have ridden across Canada twice raising money for children's cancer causes with the Coast to Coast Against Cancer Foundation, raising over $70,000. I look forward to helping you with your service needs. I have the experience and knowledge to help you make good maintenance and repair decisions.

Dealership Experience

30 yrs, 3 mos

Industry Experience

30 yrs, 3 mos

Specialties & Trainings

Technology specialist

Tire specialist

4.9

138 Reviews

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138 Reviews of Mike Kelly

November 19, 2020

Dealership Rating
Employee Rating

Great service, friendly staff, only dealership in quinte area the is worth taking your vehicle. As well the prices can't be beat. Overall best dealership I've ever dealt with. More

by chrisnestorovski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Becky Barriage, Shay Bedard

Nov 25, 2020

Ralph Neale's Belleville Dodge responded

Dear chrisnestorovski: Thanks so much for this awesome review!! Our Service Department works very hard to be efficient and professional at all times! We will always work hard to keep you a happy and loyal customer!! Respectfully, Linda Hill Executive Assistant

October 06, 2020

Dealership Rating
Employee Rating

I never had any issues with service always easy to get along with I miss the popcorn in the waitng area due to covid youre the best More

by doug perry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shay Bedard

Oct 14, 2020

Ralph Neale's Belleville Dodge responded

Dear Doug: Thanks for being a loyal customer! We will hopefully be able to server up some popcorn sometime in the near future, or 2022! Stay safe and we will see you again! Respectfully, Linda Hill

August 04, 2020

Dealership Rating
Employee Rating

2020 Ram 1500 limited All things considered with whats going on with the Covid 19 my new truck purchase was a good experience. Russ and Lori did a great job throughout the More

by ERIC LIGHTOWLER
Recommend Dealer
Yes
Aug 28, 2020

Ralph Neale's Belleville Dodge responded

Dear ERIC LIGHTOWLER: Thanks for trusting us once again with your business! It's the greatest compliment when we have a repeat customer! Lori and Russ are amazing at their jobs! I'm sure the service department will do an amazing job for you this round too! We look forward to seeing you again. Respectfully, Linda Hill Executive Assistant

July 16, 2020

Dealership Rating
Employee Rating

Charged for work that was never done and proven by another dealership. As well as a warranty item never fixed. Nothing but disappointed in the customer service through the service department. More

by kB
Recommend Dealer
No

March 10, 2020

Dealership Rating
Employee Rating

Truck was originally diagnosed by another dealer. I decided to go to this one because of proximity. They didnt look at my original issue because engine codes were not present at the time even though t More

by C.bush1986
Recommend Dealer
No

March 02, 2020

Dealership Rating
Employee Rating

Went above and beyond to help me get my seatbelt fixed with the warranty .. Only thing bad was that I was suppose to be picked up at 130 with the guy who was to drive me and my kid back to the dealership More

by Reevamaybee
Recommend Dealer
Yes

Other Employees Tagged: Becky Barriage

January 28, 2020

Dealership Rating
Employee Rating

We were pleased with the no pressure, the attention to our needs and the quick response to our various questions. The sales staff (Amanda) was a positive and caring representative who took control to gain More

by John & Judith
Recommend Dealer
Yes

Other Employees Tagged: Becky Barriage , Amanda Durant

January 27, 2020

Dealership Rating
Employee Rating

I was very pleased with the fact they got me in on short I was very pleased with the fact they got me in on short notice for an eng oil change, tire rotation and brake clean. What kinda concerns me is th More

by nagmdk
Recommend Dealer
Yes

Other Employees Tagged: Shay Bedard

December 03, 2019

Dealership Rating
Employee Rating

Thé staff ils wonferful, you feel welcome, friendly ambiance and the place including the garage is super clean. This is why I decided the get my 2013 RAM serviced there in the future. More

by anlarivi
Recommend Dealer
Yes

December 03, 2019

Dealership Rating

Not to be trusted with your vehicle My vehicle was towed from Canadian Tire to these folks. Leaving I find not only now do I need a battery (minor issue, but wasn't even when at Canadia More

by Consequences
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Shay Bedard

Dec 04, 2019

Ralph Neale's Belleville Dodge responded

Hi Consequences, As a local business our goal is to always help our customers and this situation did not differ from that. After your initial issues came up we had 3 different employees reach out to try and help, unfortunately they were all met with various threats and vulgar language from you as well as countless threatening messages. We simply will not tolerate that type of abuse to our employee’s and has put us in position of not having further contact with you on the matter… Ryan – General Manager

Dec 04, 2019

Consequences responded

The threats were of legal action. That was stated very clearly. Even in my telephone call with Ralph Neale yesterday, 3 December was that he had 24 hours to make things right with me, or face a civil litigation action. You folks had been given ample opportunity in my call with Shay to fix things. You didn't and played it out like there was no issue. No wonder I'm pissed off. Today is day 33 since I first dropped off my vehicle for safety, and still no end in sight. You folks xxxxed my transmission, and battery and think some how you don't need to make things right? My car was in your custody directly from another service provider. They had no issue with battery or transmission, nor any check engine lights. They were told to be thorough and go beyond the Ontario Regulations for a safety inspection. Do I use swear words when I pissed with someone costing me thousands of dollars and threaten to take them to court? You xxxxin' bet! You folks really screwed me over on this whole issue. See you in court.

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