Mike Hughes | Page 10

Good service I have been to the dealership several times, most recently to buy tires and have had good service. I would recommend. Jamie is a good advisor. I have been to the dealership several times, most recently to buy tires and have had good service. I would recommend. Jamie is a good advisor. More

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Amazing, knowledgeable, friendly Thank you again for taking such great care of my Jeep! This is the second time I have taken my Jeep in for a sensor issue and your team have been spot Thank you again for taking such great care of my Jeep! This is the second time I have taken my Jeep in for a sensor issue and your team have been spot on with the issue. She runs great now! More

by Bnsind87 Verified Customer Verified Customer

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Excellent service The guys were great got me in and out at a reasonable time frame, took car of my battery I had issues with and made room for me on the schedule that d The guys were great got me in and out at a reasonable time frame, took car of my battery I had issues with and made room for me on the schedule that day More

by zolsen Verified Customer Verified Customer

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Factory recall/oil change Great fast service! My service tech was a real car guy! Would recommend to any real car people to use this place for service and any issues! Great fast service! My service tech was a real car guy! Would recommend to any real car people to use this place for service and any issues! More

by Earthtechjw Verified Customer Verified Customer

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Best experience ever Roy took the bull by the horns and made it happen... that’s why you should go to him... what more can I say! If you don’t you have nobody but yourself Roy took the bull by the horns and made it happen... that’s why you should go to him... what more can I say! If you don’t you have nobody but yourself to blame:-) More

by Dmm123 Verified Customer Verified Customer

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Ferman is very comfortable with no pressure Ferman is family oriented and I feel very comfortable bringing my car to Jason and the other service writers at Ferman. They always take care of my ve Ferman is family oriented and I feel very comfortable bringing my car to Jason and the other service writers at Ferman. They always take care of my vehicle and they do not put any pressure on me to buy something I do not need. More

by alyssabenjamin0307 Verified Customer Verified Customer

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Excellent experience as always! Always the best! Top service received each time we visit Ferman Dodge. Our vehicle is serviced quickly and for a fair price. Highly recommend to all! Always the best! Top service received each time we visit Ferman Dodge. Our vehicle is serviced quickly and for a fair price. Highly recommend to all! More

by DHEAD4130 Verified Customer Verified Customer

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My problem wasn't fixed My engine left Ferman with the same top-end engine chatter I brought it in for. No one at Ferman wanted to listen when I said "rocker arm" issue, and My engine left Ferman with the same top-end engine chatter I brought it in for. No one at Ferman wanted to listen when I said "rocker arm" issue, and I'm fairly well-educated about engine function. I took my Jeep to Crystal in Brooksville and they diagnosed it as a faulty rocker arm. Mike Hughes at Ferman told me to let my Jeep get worse before bringing it back in. Why would I want it to get worse and risk a domino effect of problems down the line? Given the circumstances, it would be challenging for me to say my experience was good there. Crystal didn't give me any headache and they fixed my Jeep as I wanted to be done in the first place. I feel like a number at Ferman, whereas the service manager at Crystal spent time with me personally to understand what was going on. I wish I could be more involved in the repair process at Ferman instead of everything being done behind closed doors while I sit in a waiting room at eat donuts and drink soft drinks. More

by 2012JeepWrangler Verified Customer Verified Customer

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Excellent service Went the extra mile to make me feel like an important customer. I will reccomend this dealership to my friends and I will use this dealership for all Went the extra mile to make me feel like an important customer. I will reccomend this dealership to my friends and I will use this dealership for all of my car purchases in the future. More

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Service experience Becky treated us like family!!! Quick and promptly addressed issues made us feel comfortable send all I know to Ferman to see Becky and the Ferman Tea Becky treated us like family!!! Quick and promptly addressed issues made us feel comfortable send all I know to Ferman to see Becky and the Ferman Team. More

by Service guy Verified Customer Verified Customer

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