Mickaela Ward
Mickaela Ward at Grande Prairie Volkswagen

Mickaela Ward | Page 14

Service Advisor

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

Contact Me
4.7
142 Reviews
4.7

142 Reviews

Write a Review

142 Reviews of Mickaela Ward

October 11, 2023

Dealership Rating
Employee Rating

Positive attitude and helpful place. Service department very enjoyable to hang with plus drive through service is a bonus. More

by jhyson93
Recommend Dealer
Yes
Oct 13, 2023

Grande Prairie Volkswagen responded

Thank you, jhyson93! We're thrilled to hear that you had a positive experience with our service department. Mickaela and the entire team strive to provide a welcoming and efficient environment for our customers. The drive-through service is just one of the many ways we aim to make vehicle servicing as convenient as possible. We appreciate your feedback and look forward to seeing you again. Safe travels! 🚗🔧🙂

September 30, 2023

Dealership Rating
Employee Rating

The service advisor helped me with the repair of my car in every way possible. Great communication. More

by Canuck_in_uk
Recommend Dealer
Yes

Other Employees Tagged: Courtesy car drivers

Oct 11, 2023

Grande Prairie Volkswagen responded

Thank you for sharing your experience with us, Canuck_in_uk. We're delighted to hear that Mickaela Ward and Bryan Lowen provided you with exceptional service. We aim for excellence and your feedback reaffirms the hard work we put in every day. We appreciate your trust in Grande Prairie Volkswagen and look forward to serving you again in the future. Safe travels!

September 15, 2023

Dealership Rating
Employee Rating

Amazing customer service with Daniel can’t ask for better will definitely be back for service More

by Styliste29
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bartlett

Sep 22, 2023

Grande Prairie Volkswagen responded

Dear Styliste29, Thank you so much for taking the time to share your positive experience with us. We are overjoyed to hear that you had an amazing time working with Daniel. It is his dedication and passion for what he does that makes all the difference! We take pride in our customer service and are so glad that Daniel was able to exemplify that during your visit. We look forward to having you back for your next service, and you can rest assured that we will strive to provide you with a similarly wonderful experience each time. Remember, your satisfaction is our priority, and we're here to assist you with any of your future needs. Thank you once again for your kind words and for being a valued member of our GP Volkswagen family. Warm regards, The Team at GP Volkswagen

September 08, 2023

Dealership Rating
Employee Rating

Very fast service and friendly staff. Went above and beyond by accomodating my request. Mikaela was awesome for helping me out. More

by Sarah
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bartlett

Sep 11, 2023

Grande Prairie Volkswagen responded

Dear Sarah, Thank you very much for taking the time to share your positive experience with us! We are absolutely delighted to hear about the excellent service you received during your visit. At Grande Prairie Volkswagen, we always strive to go that extra mile to accommodate our customers’ requests, and it warms our hearts to know we hit the mark with you. A big shout-out to Mickaela for making your experience a memorable one! We are incredibly proud to have her on our team. We'll also be sure to pass along your kind words to both her and Daniel. Thank you once again for your recommendation. We look forward to the pleasure of serving you again in the future! Warm regards, The Grande Prairie Volkswagen Team

September 07, 2023

Dealership Rating
Employee Rating

Great friendly service staff always willing to go the extra mile to make sure the customer is satisfied. More

by iamhavekick
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bartlett

Sep 11, 2023

Grande Prairie Volkswagen responded

Dear iamhavekick, Thank you so much for your kind words! It truly warms our hearts to know that you had a positive experience with us. Daniel, Mickaela, and the entire team here at Grande Prairie Volkswagen are always eager to provide exceptional service, going the extra mile to ensure all our customers leave with a smile on their face. Your satisfaction is our highest priority and we are thrilled to hear that it reflected during your visit. We look forward to welcoming you back soon. Remember, we are always here to assist you with any of your automotive needs. Best Regards, Grande Prairie Volkswagen Team

September 01, 2023

Dealership Rating
Employee Rating

It is very easy to make a service appointment and the staff are very friendly and knowledgeable. More

by hachiojijissen
Recommend Dealer
Yes
Sep 01, 2023

Grande Prairie Volkswagen responded

Dear hachiojijissen, We're thrilled to hear that you had such a positive experience at Grande Prairie Volkswagen! Our goal is to provide an easy and seamless service appointment process for our valued customers like you. We're particularly pleased that you singled out Mickaela Ward for her friendliness and expertise. Your feedback serves as a great motivator for our team. Thank you for taking the time to share your experience, and we look forward to assisting you with any future automotive needs you may have. Best Regards, The Grande Prairie Volkswagen Team

August 23, 2023

Dealership Rating
Employee Rating

Appreciate the help I recieved . . I was terrified to buy a new ride .. and I am still really careful .. Everyone was patient with me . Sarah was so Miss Sunshine impossible to resist More

by debra brouse
Recommend Dealer
Yes

Other Employees Tagged: Shawn Turcotte, Madison Stoddart , Brad Malcolm, Sarah Taylor, Steve driver thanks a million Steve

Aug 23, 2023

Grande Prairie Volkswagen responded

Dear Debra Brouse, Thank you for entrusting Grande Prairie Volkswagen with your car-buying experience, especially when it was such a significant decision for you. It's an honor to hear that our team, particularly Sarah's enthusiasm and Brad's presence, made your experience enjoyable and reassuring. Sarah's bright personality and dedication to ensuring you were comfortable with your purchase shines through in your kind words. Your “coffee car cup” sounds like a delightful touch to a memorable experience! The entire team, including Steve, appreciates your recognition, and we have shared your feedback with them. Should you have any further questions, need assistance, or even just want to stop by for a coffee, please don't hesitate to reach out. We're here to support you! Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 22, 2023

Dealership Rating
Employee Rating

Service is fast. Staff is always friendly and very accommodating. When I’m there Franklin always stops to sit an talk to me and insists I say bye before I leave. More

by Karencseverthing
Recommend Dealer
Yes

Other Employees Tagged: Franklin.

Aug 22, 2023

Grande Prairie Volkswagen responded

Dear Karencseverthing, Thank you for sharing your delightful experience with our service team at Grande Prairie Volkswagen. It's truly heartening to know that you found our service fast and our staff friendly and accommodating. Franklin's personal touch and the effort he puts into making your visit pleasant are just a reflection of the dedication we have to our customers. We believe in building relationships, and it seems Franklin and Mickaela have done just that with you. Your comments have been shared with them, and they appreciate your kind words. Should you need anything in the future or have any questions, please don't hesitate to contact us. We look forward to seeing you again soon! Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 20, 2023

Dealership Rating
Employee Rating

Very good service dept. Would recommend it to everyone . I will use them next time More

by Roger Anctil
Recommend Dealer
Yes

Other Employees Tagged: Sam Gerbrandt, S C, Madison Stoddart, Teri Lorenzen , Michael Adewunmi, Corey Lavoie

Aug 21, 2023

Grande Prairie Volkswagen responded

Dear Roger Anctil, Thank you for your kind words and for trusting the service department at Grande Prairie Volkswagen. We're delighted to hear that our team, including Sam Gerbrandt, Madison Stoddart, Michael Adewunmi, Teri Lorenzen, Mickaela Ward, and Corey Lavoie, provided you with excellent service. Your satisfaction is our highest priority, and your endorsement means a great deal to us. We're pleased to know that you plan on returning, and we look forward to the opportunity to assist you again. If you have any further needs or questions, please don't hesitate to reach out to us. Thank you for choosing Grande Prairie Volkswagen and for recommending us to others. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

July 18, 2023

Dealership Rating
Employee Rating

This dealership is a unicorn. They are friendly and go out of their way to make sure you are happy with what you purchase and the services you receive. I have never had a better More

by Chute.tj
Recommend Dealer
Yes

Other Employees Tagged: Madison Stoddart , Michael Adewunmi, Daniel Bartlett, Paige Shelton, Sarah Taylor, Nathan Wheeler

Jul 25, 2023

Grande Prairie Volkswagen responded

Dear Chute.tj, Thank you for your heartening review. We're truly delighted to hear you describe Grande Prairie Volkswagen as a 'unicorn' - it's a remarkable compliment that resonates with our commitment to providing outstanding customer service. The happiness and satisfaction of our customers are of paramount importance to us. We're thrilled to know that our dedicated efforts to ensure your satisfaction with your purchases and services have resonated with you. To hear that this has been your experience across three vehicle purchases from us is extremely gratifying. Your continued trust and loyalty speak volumes about the relationships we aim to build with our customers. Should you need any further assistance or have any other questions in the future, don't hesitate to reach out. We are always here to help, and we look forward to the opportunity of serving you again. Thank you once again for choosing Grande Prairie Volkswagen and for your encouraging feedback. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

...
14

Dealership Inventory (193 Vehicles)

new 2026 Volkswagen Taos car, priced at $35,079
2026 Volkswagen Taos
new
Pure White exterior
Automatic
AWD
new 2026 Volkswagen Taos car, priced at $36,079
2026 Volkswagen Taos
new
Pyrite Silver Metallic exterior
Automatic
AWD
used 2025 Volkswagen Tiguan car, priced at $42,821
2025 Volkswagen Tiguan
used
Pure White exterior
Automatic
AWD
new 2025 Volkswagen Tiguan car, priced at $44,760
2025 Volkswagen Tiguan
new
Pure White exterior
Automatic
AWD
new 2026 Volkswagen Tiguan car, priced at $43,295
2026 Volkswagen Tiguan
new
Deep Black Pearl exterior
Automatic
AWD
used 2025 Volkswagen Taos   AWD car, priced at $33,444
2025 Volkswagen Taos AWD
used
Pyrite Silver Metallic exterior
Automatic
AWD