brought car in because it was not recognizing the key fob, I was able to drop the car off quickly and easily. Received a call saying the transmitter needed to be replaced($300+) got a call a few days later ( as the original service advisor had gone on vacation) saying that we needed to bring the spare key in as they suspected the key was bad. Turned out the key was in fact bad so replacement of $300 transmitter was not needed but charged for it anyway. Bill came to just under $500 and vehicle wasn't even washed
I have been servicing my car with Budds BMW for the past 3 years and always satisfied with service. They take huge pride making sure clients are satisfied and ready to accommodate any inquiries with top notch professionalism
Littlejade, thank you for your kind review; we are happy to pass along your comments to the team here at Budds' BMW Oakville!
August 20, 2019
"Very much into details "
Few days after my brand-new X5 was delivered I noticed a small issue which made me go back to the service centre who didn’t spare any efforts to review and diagnose the problem.
From the sales perspective I wouldn’t find any person better than Ken who always go the extra mile to meet our requirements.
Hi Bmwgal! We're so happy you enjoyed your experience with us. We look forward to your next visit!
May 05, 2019
"Great work. checked my auto and provided advises quickly."
This is the last free service (80,00 KM or 4 years) for my X3. Service advisory Michelle and technician did good work - checked my auto and provided advises. The service completed quickly beyond my expectation. Shuttle also provided for my convenience. Great work
Whyme, thank you for sharing your experience! Unfortunately we are unable to find any service records under your screen name, but please feel free to pass by during business hours for a car wash. Take care.
April 19, 2019
Great service by the concierge team. Prompt response to my calls.
They explained all the work that was needed to be done.
Upon completion of the service, the paperwork was thorough and very explicit.