I recently purchased new 2020 Subaru Outback.
Nick the sales representative, EJ the sales manager.and Michael the Finance manager were very friendly. Their courteous and respectful demeanour was maintained throughout the purchasing experience. Their high level of service was commendable
Washing our other 2 cars was a nice touch and was much appreciated!
Thank you for a very positive experience
"Ray Lewis presents himself with professionalism"
My experience with Ray Lewis was very pleasant. He exhibits strong quality of customer service. He acts professionally when approaching the customer. He will make efforts to satisfy the customer. He is fair, willing to listen and respects customer's choice.
I also dealt with Nick Geisler, who is very energetic and friendly. Nick is always smile, courteous and professional. He acts quickly to assist customer's needs.
"My family and I have shopped here and anytime one of us..."
My family and I have shopped here and anytime one of us have some car needs the richmond subaru team is always helpful. The receptionist,Erika, is such a sweetheart and Nick does the best test drives !! I have recommend this dealership to many people I have ran into who are looking for the right car and an honest sales team.
"Had an awesome buying experience at Richmond Subaru, Ben..."
Had an awesome buying experience at Richmond Subaru, Ben De Jesus was incredibly professional and knowledgeable and worked with me to get the best possible deal for a 2015 mustang. Ben and the team at Richmond Subaru made the purchasing process as smooth as possible.
Excellent customer service. Special thanks to Austin who went above and beyond, great attitude, very patient in answering all my questions, taking initiative without being too pushy. Thanks!
"They were very reasonable and easy to deal with. Had a..."
They were very reasonable and easy to deal with. Had a slight mix up but we fixed it right away and got back on track. Good dealership to shop at.
Other Employees Tagged:
"Ben and Ray were great in helping us with the purchase of..."
Ben and Ray were great in helping us with the purchase of our Outback. They were able to fix a small issue with a second key quickly with no problems. Thanks!
"Great service "
This is our 3rd car purchased at Subaru Richmond. We love our Forrester, but more than that AJ, our awesome sales guy went the extra mile to ensure all our needs were met. He’s the best!
Other Employees Tagged:
"excellent, wonderful service"
I bought a crosstrek here. I would like to thank Jackie and Ray for their help. They gave a lot of good suggestions of choosing a car, and helped me to compare the differences between Crosstrek and Forester. Also, they introduced each package of Crosstrek in detail. Michael helped me to answer my question about the lease. During entire process, they were very patient and friendly. If I buy other cars in the future, I will also choose richmond subaru. The service here is trustworthy.
"This is the 3rd car purchased by our family at this..."
- Reynold Vaz
This is the 3rd car purchased by our family at this dealership and we have been very pleased with the staff and customer service. Genuine