Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 42

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
574 Reviews

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English English

4.6

574 Reviews

Write a Review

574 Reviews of Michael Grasso

July 13, 2022

Dealership Rating
Employee Rating

I Needed a new battery. Everyone was nice and I got my car serviced quickly. Love their service! More

by URBANNENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2022

Acura Of Pembroke Pines responded

Thank you for sharing your experience! We're so glad we had the opportunity to assist you and look forward to doing so again in the future. Take care! - The Acura of Pembroke Pines Team

July 11, 2022

Dealership Rating
Employee Rating

Tires that I bought from the dealer no good at all need to review p More

by FEDNER_F
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 12, 2022

Acura Of Pembroke Pines responded

Hi Fedner, We regret that your tires weren't to your liking and want to understand more about the situation so we can resolve it. Please contact our Service Department at (877) 468-9930 to discuss this further. Thank you.

July 09, 2022

Dealership Rating
Employee Rating

Very happy with Acura Pembroke Pines. Excellent work by John in Parts and Michael in Service! More

by blazerburda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John in Parts

Jul 11, 2022

Acura Of Pembroke Pines responded

John and Michael are grateful to have your loyal business! Thank you for coming to Acura of Pembroke Pines!

July 07, 2022

Dealership Rating
Employee Rating

Treated our car and us perfectly. All of our issues were taken care of expertly and promptly. More

by wooferno1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2022

Acura Of Pembroke Pines responded

Thank you for reviewing Acura of Pembroke Pines! It was so kind for you to share your experience. We hope to see you back for all of your future auto needs!

July 06, 2022

Dealership Rating
Employee Rating

Courtesy and friendly. They did my oil change and took care all my concerns. Love my Acura! More

by MORES1043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Acura Of Pembroke Pines responded

Thanks for the five stars! We hope to see you back here at Acura of Pembroke Pines for all of your future auto needs!

July 06, 2022

Dealership Rating
Employee Rating

It was fast and easy. Michael was helpful and let me know how long everything would take. Usually I have to wait forever at the dealer for an oil change. I am loving my More

by MVILORIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2022

Acura Of Pembroke Pines responded

Thanks for the five stars! We appreciate the kind words and are honored to hear that Michael could assist you during your visit with us. We hope to see you back! -Acura of Pembroke Pines

June 30, 2022

Dealership Rating
Employee Rating

Acura in Pines Blvd is a great service facility for my RDX. If I will buy a new car I would like to get it in Acura of Pembroke Pines FLorida. More

by JORGE REY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tech Guillermo Konwai, the guy who took my car

Jul 01, 2022

Acura Of Pembroke Pines responded

Thank you for sharing! We're happy that our technicians provided you with exceptional service! -Acura of Pembroke Pines

June 30, 2022

Dealership Rating
Employee Rating

I came in for an oil change in and out less then an hour. Also complimentary carwash free. More

by CREATINGFUTURES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Acura Of Pembroke Pines responded

Thank you for sharing your review! We look forward to providing all of our customers with this level of service! -Acura of Pembroke Pines

June 30, 2022

Dealership Rating
Employee Rating

Car fixed. My service representative never called me the first day to tell me they would have to keep the car over night. More

by HRLIPMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Acura Of Pembroke Pines responded

Hello - Thank you for your patience while waiting for your car to be completed. We hope to provide you with better communication during your next visit.

June 30, 2022

Dealership Rating
Employee Rating

I had an appointment but because of a schedule change decided to show up and see if the could take me. My service advisor Mr. Grasso got me in and out. Thank you. More

by tbrooks173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Acura Of Pembroke Pines responded

Thanks for the five stars! We're glad to hear that Mr. Grasso could assist you during your service appointment with us. We hope to see you back for each and every one of your automotive needs. -Acura of Pembroke Pines

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