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Michael Grasso

Overview Reviews (574) Inventory (457)

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Michael Grasso

Michael Grasso | Page 41

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6

574 Reviews

Overview Reviews (574) Inventory (457)

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English

4.6

574 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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574 Reviews of Michael Grasso

July 20, 2022

Dealership Rating

Employee Rating

Great service and very fast for oil change tire rotation and car wash. They also accept coupons! and car wash. They also accept coupons! More

by DARYL.AYAN1105

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 21, 2022 -

Acura Of Pembroke Pines responded

We're grateful to you for this awesome five-star review, Daryl! We hope that you continue to enjoy your service at Acura of Pembroke Pines! Thank you!

July 18, 2022

Dealership Rating

Employee Rating

The attention was kind and fast. Also my representative Mr.Nigel took time to talk to me too. It was nice. Thanks Also my representative Mr.Nigel took time to talk to me too. It was nice. Thanks More

by KONG1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nigel Redwood

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Jul 20, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Acura of Pembroke Pines and we hope to see you again next time!

July 18, 2022

Dealership Rating

Employee Rating

Pembroke Pines Acura has never disappointed. We’ve been part oh the family for over 12+ years We’ve been part oh the family for over 12+ years More

by Anapvelez26

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 20, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines with your loyal business! Our team is truly grateful for all of your support over the past 12 years and looks forward to serving you for many more!

July 17, 2022

Dealership Rating

Employee Rating

Love the dealership but wasn’t happy waiting for 2 hours for our service to be completed….Must have been an off day as it doesn’t normally take that long. for our service to be completed….Must have been an off day as it doesn’t normally take that long. More

by HERSCHSHEILA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Grasso

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Jul 19, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your review! We appreciate your business and hope to provide you with a 5-star appointment next time! -Acura of Pembroke Pines

July 17, 2022

Dealership Rating

Employee Rating

Excellent service, very professional and quick to resolve the service needed even though I did not have an appointment the service needed even though I did not have an appointment More

by NONI.DEDEIGO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 19, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your experience working with our team at Acura of Pembroke Pines! We look forward to seeing you next time!

July 17, 2022

Dealership Rating

Employee Rating

Fast service and accurate communication of service and price in a friendly courteous manner , profesional price in a friendly courteous manner , profesional More

by CARLOSDIAZ5086

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

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Jul 19, 2022 -

Acura Of Pembroke Pines responded

Thank you for visiting our team here at Acura of Pembroke Pines! We appreciate your positive feedback and hope we have the opportunity to serve you again in the future. Take care!

July 16, 2022

Dealership Rating

Employee Rating

Mike Grasso was super efficient as my advisor keeping well informed on details to be considered well informed on details to be considered More

by CARLOYDS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 19, 2022 -

Acura Of Pembroke Pines responded

We're so happy to hear this! Thank you for trusting Mike & the Acura of Pembroke Pines team with your business. We look forward to seeing you next time!

July 16, 2022

Dealership Rating

Employee Rating

Everyone was very respectful and Michael was very good. The car wash took too long but it looked good when finished The car wash took too long but it looked good when finished More

by madelynbrower

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 19, 2022 -

Acura Of Pembroke Pines responded

Thank you for the review and feedback. We appreciate you visiting Michael & the team here at Acura of Pembroke Pines and look forward to seeing you again next time!

July 14, 2022

Dealership Rating

Employee Rating

Mike was professional and efficient with getting me through the proper procedures and channels to help get my vehicle serviced quickly through the proper procedures and channels to help get my vehicle serviced quickly More

by SEAN.D.KUMAR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marco Pinto

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Jul 14, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars, Sean! We're glad to hear that Mike could assist you during your time with us and we hope to see you back here at Acura of Pembroke Pines for all of your future automotive and service needs!

July 14, 2022

Dealership Rating

Employee Rating

Michael the manager took care of me. -Amy C. he was friendly and imfortitive with my car. Appreciate him -Amy C. he was friendly and imfortitive with my car. Appreciate him More

by AMYC0128

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 14, 2022 -

Acura Of Pembroke Pines responded

We're so glad to hear that Michael could help make your experience here at Acura of Pembroke Pines such a positive one, Amy. We hope to see you back for all of your future automotive needs!

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