Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 43

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
574 Reviews

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English English

4.6

574 Reviews

Write a Review

574 Reviews of Michael Grasso

June 28, 2022

Dealership Rating
Employee Rating

Every time I go the service is immediate and wait is realistic not crazy long More

by ASHLEYELI_5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Olive IV

Jun 28, 2022

Acura Of Pembroke Pines responded

Thanks for the five stars, Ashley! We hope to see you back here at Acura of Pembroke Pines for all of your future auto needs!

June 27, 2022

Dealership Rating
Employee Rating

The experience was great! The service was A+. Thank you for always taking care of my needs! More

by SingleyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Jun 27, 2022

Acura Of Pembroke Pines responded

It's our privilege to serve you! Thanks for being an Acura of Pembroke Pines customer. We look forward to your next visit!

June 26, 2022

Dealership Rating
Employee Rating

Service was quick and efficient. Will definitely be back once I’m back in town. More

by LOUDYF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Acura Of Pembroke Pines responded

Thanks for the wonderful review! We appreciate the five stars and hope to see you here again! -Acura of Pembroke Pines

June 19, 2022

Dealership Rating
Employee Rating

I thought service was their specialty but it was very poor. My car was washed but the inside of my car was filthy. I had an oil change and the mechanic didn’t even screw the engine oil filler cap back in More

by DWAYNE.B4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 20, 2022

Acura Of Pembroke Pines responded

Thank you for taking the time to share this feedback. We're disappointed to hear about this experience and will make sure it gets looked into & addressed with our team. If you'd like to speak with us further, please feel free to contact our Service Department at (877) 468-9930. Thanks again.

June 17, 2022

Dealership Rating
Employee Rating

Michael was knowledgeable and great to Work with. He called my old dealership to get more info and was efficient. More

by SARAH.PEREZSHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Acura Of Pembroke Pines responded

It's great to hear that Michael made your experience easier, Sarah! Thank you for trusting Acura of Pembroke Pines to provide five-star care! We hope to see you again!

June 15, 2022

Dealership Rating
Employee Rating

They Did a really good job with the service. I have transmission leak that needs to be handled though. More

by ADYNBELNEAU
Recommend Dealer
Yes
Jun 15, 2022

Acura Of Pembroke Pines responded

Each and every day, we strive to be excellent. Ratings like yours are always our goal! - Acura of Pembroke Pines

June 14, 2022

Dealership Rating
Employee Rating

Fast service and helpful staff. I will be returning to this location. Very pleased no complaints, I will encourage my family and friends to get their service done. More

by KELLYASHLEY52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2022

Acura Of Pembroke Pines responded

Thank you for the five stars, Kelly! We appreciate the kind words and we hope to see you back for all of your future needs. -Acura of Pembroke Pines

June 09, 2022

Dealership Rating
Employee Rating

Was able to get in and out quickly for my oil change and tire rotation. Love that they wash and clean the inside of my car. Great service More

by MELISA4046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Acura Of Pembroke Pines responded

We're glad we could get your vehicle out quickly and return it to you sparkly clean! Thank you for choosing Acura of Pembroke Pines!

June 06, 2022

Dealership Rating
Employee Rating

Acura of South Florida always treats me with honesty and respect. I feel very confident when I deal with management, sales and service, knowing my car is in great hands. I’ve been their client since 1991. More

by jjrs18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Acura Of Pembroke Pines responded

Thank you for the five stars! We appreciate the loyalty and we hope to see you here for many more years to come. -Acura of Pembroke Pines

June 04, 2022

Dealership Rating
Employee Rating

This was my 1st visit to this service center. The representatives were kind, friend, and professional More

by ANTHONY.DANDRADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis , Kevin Gomez, Christian Rodriguez

Jun 06, 2022

Acura Of Pembroke Pines responded

Thank you for the five stars, Anthony! We appreciate the kind words and we hope to see you here at Acura of Pembroke Pines for many future visits to come.

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