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Michael Gomez
Michael Gomez at Carlisle Cadillac Buick GMC
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Michael Gomez | Page 7

Service Advisor

Carlisle Cadillac Buick GMC

1402 Holly Pike
Carlisle, PA 17015

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4.7
72 Reviews
4.7

72 Reviews

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72 Reviews of Michael Gomez

December 12, 2022

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Employee Rating

The state inspection was completed as scheduled. Everyone I interacted with was very knowledgeable and professional. I would recommend Carlisle Cadillac Buick GMC to friends and relatives. More

by loretta.maddox
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Workmanship
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Recommend Dealer
Yes
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Dec 13, 2022

Carlisle Cadillac Buick GMC responded

Thank you for choosing Carlisle Cadillac Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 12, 2022

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Service advisor was nice and helpful. Work being done was completed in a timely manner. More

by mzdessert54
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Service Time
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Recommend Dealer
Yes
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Dec 13, 2022

Carlisle Cadillac Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 10, 2022

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Employee Rating

Excellent sales department. Very poor service desk. With an appoinment I waited over 100 minutes for an oil change. More

by waynehenderson02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Vanasdalan

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Dec 15, 2022

Carlisle Cadillac Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, Wayne, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 01, 2022

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Employee Rating

need to explain more and be happy nothing explained just you passed when review bill on my own found that i would be needing repaires in the future would be nice to know this and the prices so one can More

by memaw332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Vanasdalan

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Dec 04, 2022

Carlisle Cadillac Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 11, 2022

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Employee Rating

My car was serviced while I waited , had to have new brake liners & even tho I wasn't prepared for the extra cost, it was worth it to have good brakes. Thanks ! More

by IH54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Vanasdalan

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Nov 12, 2022

Carlisle Cadillac Buick GMC responded

Thanks for sharing your thoughts about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

October 26, 2022

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Employee Rating

Great and quick service. Friendly and helpful staff, easy to work with. Excellent dealer experience. More

by 60s-HIPPIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Charles Vanasdalan

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Oct 26, 2022

Carlisle Cadillac Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Carlisle Cadillac Buick GMC.

October 18, 2022

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Employee Rating

The schedule was easy, the servicing was efficient and I was apprised of future problems. More

by RKO1937
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Charles Vanasdalan

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Oct 19, 2022

Carlisle Cadillac Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 14, 2022

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My service appointment was fast and efficient. The service advisors are friendly and helpful when you sign in for the appointment. More

by JFRIEND
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
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Oct 16, 2022

Carlisle Cadillac Buick GMC responded

Thank you for your business and this service review. We're happy to hear Michael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 05, 2022

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Employee Rating

Just needed an oil change. Easy to schedule and fast efficient service. Nice waiting room. More

by mpgreen204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Charles Vanasdalan, Keith Kenski

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Oct 06, 2022

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 19, 2022

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Employee Rating

I travel from Hanover, PA & I bought my Buick Encore at Carlisle Cad. Buick GMC because I got a great deal from them ! I, also get great service on both of my cars from them ! I stick with a good thing !4 More

by sdehoff1@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 19, 2022

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to seeing you again!

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