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Michael Ball

Overview Reviews (350) Inventory (212)

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Michael Ball

Michael Ball | Page 20

Toyota Certified Sales Consultant

Ed Martin Toyota

9230 E 141st Street
Noblesville, IN 46060

Thank you for visiting my profile. I have been affiliated with car business in some capacity for about 9 years.

Contact Me

4.9

350 Reviews

Thank you for visiting my profile. I have been affiliated with car business in some capacity for about 9 years.

Overview Reviews (350) Inventory (212)

Dealership Experience

6 yrs, 4 mos

Industry Experience

15 yrs, 4 mos

Languages Spoken

English

4.9

350 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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350 Reviews of Michael Ball

September 05, 2022

Dealership Rating

Employee Rating

Michael was great to work with. Sent me an intro video of the vehicle before I got up there. No issues, quick, efficient, will go back for my next vehicle. Sent me an intro video of the vehicle before I got up there. No issues, quick, efficient, will go back for my next vehicle. More

by sertich

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 05, 2022 -

Ed Martin Toyota responded

Thank you so much! We truly appreciate your business and your wonderful review of Michael. Enjoy your beautiful Ram truck!

August 27, 2022

Dealership Rating

Employee Rating

Michael Ball and Jay helped me a great deal find what I was looking with no pressure was looking with no pressure More

by Ryan A

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jay Bechara, Xavier Potter

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Aug 27, 2022 -

Ed Martin Toyota responded

Thank you so much, Ryan! We truly appreciate your business and your wonderful review of our dealership team. Enjoy your beautiful Toyota!

Aug 27, 2022 -

Ryan A responded

Thank you

August 22, 2022

Dealership Rating

Employee Rating

Michael Ball was an extremely helpful and kind salesman. He went beyond my expectation and answered every question I had. It was a joy working with him. He went beyond my expectation and answered every question I had. It was a joy working with him. More

by Maryanne Williams

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Martin

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Aug 22, 2022 -

Ed Martin Toyota responded

Thank you so much, Maryanne! We truly appreciate your business and your wonderful review of Michael and our dealership. We look forward to working with you for many years to come.

August 16, 2022

Dealership Rating

Employee Rating

Do not tell you the truth about all the extra fees. Management could care less about being misrepresented information . It’s all about making money not customer service Management could care less about being misrepresented information . It’s all about making money not customer service More

by Debbie

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Eric Sarjeant, Chris Seymour

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Aug 16, 2022 -

Ed Martin Toyota responded

Debbie, your transaction of your 2009 Highlander yesterday was not a misrepresentation of information by Ed Martin Toyota. As we spoke about for 45 minutes today on the phone, your concerns of high APR; this was the only approval we had for financing. As you know, this was also the credit union you requested to use. Contrary to your accusation, we cannot/did not mark up the rate on this loan contract in any way. Also, the $195 bank fee is the fee from the credit union-- not Ed Martin Toyota and the fee did not add any profit margin to the deal. We spoke about your concerns of non-safety-related items as well. It is very hard to find a perfect 213,000-mile vehicle from my experience. With that said, it costs 1/5th the price of a new vehicle, and thus it can (and likely will) have some sort of issues sooner or later. Reviewing the deal thoroughly, it appears you knew (by signing multiple AS-IS agreements) that the vehicle was sold AS-IS. The concerns you mentioned are in no way safety-related let alone large ticket items anyway. The only issue that I felt was valid was the issue of GAP insurance that you felt was forced upon you by Brock. I did apologize for that and offered to flat cancel it, but you did not take me up on that request. I was fully transparent with you that we made a small profit ($400) on the GAP contract, but please don’t misinterpret that as greed. We have payroll, taxes, rent, and utilities like any other company, and earning a profit is not something we feel guilty about. Eric Sarjeant General Manager Ed Martin Toyota Cell: 317-385-9572

Aug 17, 2022 -

Debbie responded

Won’t shop there again. Thanks but no thanks

August 07, 2022

Dealership Rating

Employee Rating

We already knew what we wanted, submitted an inquiry and were quickly contacted by Michael Ball. The process was straightforward and smooth, through financing process with Brock who got a better rate than m were quickly contacted by Michael Ball. The process was straightforward and smooth, through financing process with Brock who got a better rate than my pre-qualification. This team is easy to work with and very knowledgeable. Thanks very much! More

by PJ

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brock

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Aug 07, 2022 -

Ed Martin Toyota responded

Thank you so much, PJ. We appreciate your business and your review of Michael and Brock. Enjoy your new Toyota!

July 29, 2022

Dealership Rating

Employee Rating

First Class operation over here. I got an amazing deal on my Tacoma! Michael Ball is everything you are looking for in a sales guy and Sam Martin got me an exceptional rate in finan I got an amazing deal on my Tacoma! Michael Ball is everything you are looking for in a sales guy and Sam Martin got me an exceptional rate in financing. Buying a car is usually the most dreaded part of the deal but the guys at Ed Martin made it a blast. I am thrilled with my purchase. I will be going back to get some accessories as well as referring all of my friends and family. Thanks, Ed Martin! More

by jakewilson1

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Martin

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Jul 29, 2022 -

Ed Martin Toyota responded

Thank you so much, Jake! We appreciate your business and your wonderful review of our sales team. Enjoy your new Toyota Tacoma and have a great summer!

July 17, 2022

Dealership Rating

Employee Rating

This dealership is a great place to get a new or used car. I enjoyed my experience working with Micheal Ball. car. I enjoyed my experience working with Micheal Ball. More

by krorwick

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Xavier Potter , Ashlyn Hogan

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Jul 17, 2022 -

Ed Martin Toyota responded

Thank you for choosing Ed Martin Toyota for your new vehicle purchase! We truly appreciate your business and your wonderful review of Michael and our dealership team. Enjoy your new vehicle, and have a wonderful summer!

June 12, 2022

Dealership Rating

Employee Rating

Michael made the buying process simple and straight forward with no pressure on my end. It was a great first time dealership experience. forward with no pressure on my end. It was a great first time dealership experience. More

by sa9023

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Martin

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Jun 12, 2022 -

Ed Martin Toyota responded

Thank you so much for choosing Ed Martin Toyota for your vehicle purchase! We truly appreciate your business and your wonderful review of Michael and our dealership team!

May 28, 2022

Dealership Rating

Employee Rating

I would definitely recommend going through Michael Ball! He got me taken care of and it was a very easy process! He got me taken care of and it was a very easy process! More

by holsopplekevin

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Eric Sarjeant

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May 28, 2022 -

Ed Martin Toyota responded

Thank you for choosing Ed Martin Toyota for your new vehicle, Kevin! We truly appreciate your business and your wonderful review of Michael and our dealership. Welcome to the Ed Martin family!

May 25, 2022

Dealership Rating

Employee Rating

Easy transaction, good service. Had to wait 5 weeks for the car, but that is how it is these days everywhere. Love the car! Had to wait 5 weeks for the car, but that is how it is these days everywhere. Love the car! More

by leeabernathy

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Report | Print

May 25, 2022 -

Ed Martin Toyota responded

Thank you so much for your business! We are so happy you are loving your new car. Welcome to the Ed Martin Toyota family!

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