Merrell Middleton
Merrell Middleton at Westside Lexus

Merrell Middleton

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
270 Reviews
4.8

270 Reviews

Write a Review

Dealership Experience

11 yrs

Languages Spoken

English English

270 Reviews of Merrell Middleton

September 24, 2025

Dealership Rating
Employee Rating

Most honest & professional dealership I have ever done business with. My second experience with Lexus and by far the most professional. Merrell & the did not try to upsell me with any additional add-ons. More

by kviengvilay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton , Kathy Maki

Sep 25, 2025

Westside Lexus responded

Thank you for sharing your awesome feedback about Merrell and the team! We love to hear this, and we hope to serve you again at Westside Lexus. Safe travels!

September 23, 2025

Dealership Rating
Employee Rating

Merrell is the best - 5th purchase from him. I’m sending my son to him to look at a TX. The finance office is a painful process - even though I paid cash. Feels like a Mexican timeshare meeti More

by stephen.g.ellison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 14, 2025

Dealership Rating
Employee Rating

Beautiful excellent service very helpful and knowledgeable salesperson very impressed with professional care we received More

by rbrtet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma, Davis Champion

Sep 16, 2025

Westside Lexus responded

We appreciate your feedback! Our team is honored to read your review. See you next time at Westside Lexus!

September 11, 2025

Dealership Rating
Employee Rating

I had the most amazing experience with Westside Lexus, and Merrell Middleton! This is a first class dealership! More

by michellemgolden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma , Kathy Maki

Sep 12, 2025

Westside Lexus responded

Thank you for the fantastic feedback, Michelle! We are thrilled to hear that Merrell and our team provided a five-star car-buying experience. We hope to see you again at Westside Lexus!

September 08, 2025

Dealership Rating
Employee Rating

Merrel Middleton sales representative was very positive manners. Great customer service and have explained me details for car. More

by hemanginiamin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sydney McPeters

Sep 09, 2025

Westside Lexus responded

It sounds like you had an excellent experience with Merrel. Thanks for choosing Westside Lexus! We wish you many safe and happy miles ahead.

September 07, 2025

Dealership Rating
Employee Rating

Finance officer Anil Sharma was very detailed explanation and customer service was an excellent!! Dealership need to work toward customer hospitality while waiting for paperwork. It would be nice to have More

by hemanginiamin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 15, 2025

Westside Lexus responded

Thank you for sharing your feedback with us. We're glad to hear that Anil provided excellent service, and we appreciate your suggestion about offering snacks and refreshments, as we always aim to enhance our customers' experience. Please reach out directly if there's anything else we can do to ensure a 5-star experience in the future. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

August 26, 2025

Dealership Rating
Employee Rating

Everyone is very friendly and helpful, our purchase process was as quick and painless as it could have been. More

by shannonk1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan

Aug 27, 2025

Westside Lexus responded

We're delighted to hear that the Westside Lexus team made the process quick and painless for you! Thank you for the 5-star review.

August 24, 2025

Dealership Rating
Employee Rating

Merrell Middleton was great help and help with purchase new car and made the process as painless as it has ever been. More

by obullenjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2025

Westside Lexus responded

Congratulations on your new car! We're thrilled to hear Merrell made the experience so smooth. We’ll pass your kudos along! See you next time at Westside Lexus!

July 15, 2025

Dealership Rating
Employee Rating

Merrill our salesperson exceeded our expectations. Great experience! I think the dealership itself could do more to make customer experience better. More

by JMAYOTEXAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Jul 16, 2025

Westside Lexus responded

It is a great compliment to hear that Merrill exceeded your expectations! Thank you for your business and your feedback. We hope to welcome you back to Westside Lexus down the road!

July 01, 2025

Dealership Rating
Employee Rating

Merrell Middleton was fantastic! I did not have an appointment and he had a full schedule of appointments yet he fit me in and found me a wonderful car. I greatly appreciate his pat More

by texasleewing
Recommend Dealer
Yes

Other Employees Tagged: Chase Clements, JT Teodoro

Jul 02, 2025

Westside Lexus responded

We're glad to hear that Merrell was able to accommodate you and help find a wonderful car at Westside Lexus! Your appreciation for his patience and efforts means a lot. Enjoy your new ride!

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