Merrell Middleton
Merrell Middleton at Westside Lexus

Merrell Middleton | Page 2

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
235 Reviews
4.9

235 Reviews

Write a Review

Dealership Experience

9 yrs, 7 mos

Languages Spoken

English English

235 Reviews of Merrell Middleton

March 08, 2024

Dealership Rating
Employee Rating

I've driven Lexus for years, and this dealership makes that a very positive experience. This dealership just keeps getting better! More

by hurddenise
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 08, 2024

Westside Lexus responded

We're delighted to know that you've had consistently positive experiences with us at Westside Lexus! We'll continue striving to improve and provide the best service possible. Thanks for your support!

February 19, 2024

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Merrel showed professionalism at its best. From the time we were shopping around and through the process especially the delivery of the much awaited car. More

by uyfam
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 19, 2024

Westside Lexus responded

We're so glad to know that Merrel provided you with a top-notch experience at Westside Lexus, especially during the delivery of your new car. Thanks for sharing this positive feedback!

February 06, 2024

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Westside Lexus was a great experience. Everyone was knowledgeable, efficient and pleasant. I never felt pressured and had everyone was extremely helpful. More

by jsbyth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton , Davis Champion

Feb 06, 2024

Westside Lexus responded

Thanks for the positive feedback! We're glad to know you had such a great experience working with our team at Westside Lexus. We hope to see you again in the future!

January 26, 2024

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Beautiful facility with great service from most of the staff. Good variety of vehicles to pick from. More

by wjw6591
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2024

Westside Lexus responded

Thank you for leaving Westside Lexus a five-star review! We are happy to hear our inventory had some options you felt confident in. If there is anything else we can assist you with, please reach out!

January 16, 2024

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Merrell was very helpful. He assisted me in my transaction to purchase a new LS 500. More

by rrathbun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Garcia , Mary Margaret McGowan

Jan 17, 2024

Westside Lexus responded

We love to hear you were in great hands with Merrell here at Westside Lexus! Enjoy your new Lexus LS 500, and drive safely!

January 12, 2024

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Employee Rating

The hand-off of my new vehicle was rushed. I have had to figure out most of the technology on my own. I have called Merrell at least 3 times without a return call. I have had problems with the More

by dana20
Sales Price Transparency
Purchase Time
Recommend Dealer
No

January 12, 2024

Dealership Rating
Employee Rating

Both Mary Margaret McGowan and Merrell Middleton were exceptional . We have purchased/leased a large amount of vehicle's from Mary and when we are looking for one we always give her the first call. More

by charliecash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2024

Westside Lexus responded

Charlie, we're delighted to know that Mary and Merrell have consistently provided you with exceptional service at Westside Lexus. We appreciate your loyalty and are here for anything you may need down the road! Safe travels in your new ride!

October 23, 2023

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Really enjoyed my experience overall. I appreciated Merrell and his manager locating the car I wanted in a short time. More

by lgorten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma, Rafael Garcia

Oct 23, 2023

Westside Lexus responded

We're glad to know you had a positive experience with us at Westside Lexus and that Merrell was able to assist in finding your desired car quickly. Thanks for the feedback!

September 24, 2023

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Employee Rating

Merrell was great. He was very helpful and made me feel I was buying the right car at the right price. More

by gwalz0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 25, 2023

Westside Lexus responded

We're so glad to know that Merrell was able to assist you in finding the right car at Westside Lexus. Your positive feedback is greatly appreciated! Enjoy your new ride.

September 22, 2023

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Employee Rating

Friendly, knowledgeable and responsive. Good continuity of people and when they do leave, someone else good takes over. More

by john_harrell3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 22, 2023

Westside Lexus responded

John, we're glad to know you had a positive experience with our team at Westside Lexus. We strive for top-quality care and are delighted to see this reflected in your review. Thanks for your feedback!

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