235 Reviews
Write a ReviewDealership Experience
9 yrs, 7 mos
Languages Spoken
English
235 Reviews of Merrell Middleton
February 19, 2024
Merrel showed professionalism at its best. From the time we were shopping around and through the process especially the delivery of the much awaited car. From the time we were shopping around and through the process especially the delivery of the much awaited car. More
February 06, 2024
Westside Lexus was a great experience. Everyone was knowledgeable, efficient and pleasant. I never felt pressured and had everyone was extremely helpful. Everyone was knowledgeable, efficient and pleasant. I never felt pressured and had everyone was extremely helpful. More
Other Employees Tagged: Dominic Thornton , Davis Champion
January 26, 2024
Beautiful facility with great service from most of the staff. Good variety of vehicles to pick from. staff. Good variety of vehicles to pick from. More
Other Employees Tagged: Steve Machann, Judy Patureau, Rick Tatum
January 16, 2024
Merrell was very helpful. He assisted me in my transaction to purchase a new LS 500. He assisted me in my transaction to purchase a new LS 500. More
Other Employees Tagged: Rafael Garcia , Mary Margaret McGowan
January 12, 2024
The hand-off of my new vehicle was rushed. I have had to figure out most of the technology on my own. I have called Merrell at least 3 times without a return call. I have had problems with the I have had to figure out most of the technology on my own. I have called Merrell at least 3 times without a return call. I have had problems with the accelerator and brake pedals. I called MMM regarding a larger brake pedal with no response. More
January 12, 2024
Both Mary Margaret McGowan and Merrell Middleton were exceptional . We have purchased/leased a large amount of vehicle's from Mary and when we are looking for one we always give her the first call. exceptional . We have purchased/leased a large amount of vehicle's from Mary and when we are looking for one we always give her the first call. More
Other Employees Tagged: Mary Margaret McGowan, Dominic Thornton
October 23, 2023
Really enjoyed my experience overall. I appreciated Merrell and his manager locating the car I wanted in a short time. I appreciated Merrell and his manager locating the car I wanted in a short time. More
Other Employees Tagged: Anil Sharma, Rafael Garcia
September 22, 2023
Friendly, knowledgeable and responsive. Good continuity of people and when they do leave, someone else good takes over. Good continuity of people and when they do leave, someone else good takes over. More
Other Employees Tagged: Jacob Hershman, Mary Margaret McGowan