Melvin Benjamin

Modern, spacious and clean dealership. The staff is friendly and helpful. Service department did good work on my old hybrid. The staff is friendly and helpful. Service department did good work on my old hybrid. More

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Melvin was knowledgeable about the vehicle and low pressure. Genuinely, a very nice guy. Kevin, in Finance, walked us through options and moved us through the paperwork expeditiously. Jeff was helpful pressure. Genuinely, a very nice guy. Kevin, in Finance, walked us through options and moved us through the paperwork expeditiously. Jeff was helpful and provided great insights before I drove my new Camry off the lot. More

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Great experience. When I was having trouble finding a car that fit within my budget they were persistent to find me a good deal that worked within my budget. When I was having trouble finding a car that fit within my budget they were persistent to find me a good deal that worked within my budget. More

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Overall the dealership is fine but they speak of the top notch service department and how the truck was serviced for the sale. Not sure if it had been. The cabin filter looked like it had never been changed notch service department and how the truck was serviced for the sale. Not sure if it had been. The cabin filter looked like it had never been changed as well as the engine air filter. Called Benjamin about this and he said that he talked to the manager and he said that they would do nothing about it. It also had window tint that was torn on the drivers side door that they refused to do anything about that as well. They also want to charge $599 for window tint at the point of sale but luckily I denied that charge as part of the deal. I had to beg them for a second key fob because it didn’t have one. They did throw it in but I had to choose between that and scratches that needed fixed. Overall it was an ok experience but I think they need to be more customer friendly and not act like everything that the customer asks for is going to bankrupt the dealership. More

by Terry Akin Verified Customer Verified Customer

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Had a great experience at Toyota of Rockwall. Buying experience was smooth and easy. Melvin did a great job! Buying experience was smooth and easy. Melvin did a great job! More

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Thank you for being patient enough to schedule me a last minute appointm to get me in a oil change after leaving work minute appointm to get me in a oil change after leaving work More

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Melvin was very nice and extremely helpful during the entire process and I got to leave with a new car! entire process and I got to leave with a new car! More

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I love my new Grand Highlander. Melvin was great, super helpful and got me the car I wanted. Melvin was great, super helpful and got me the car I wanted. More

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I will not recommend this dealership to buy vehicle , I had some follow up question after purchase , it’s hard to get some one had some follow up question after purchase , it’s hard to get some one More

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I believe things could of went alot better, will never purchase again from dealer. More concerned about sale purchase again from dealer. More concerned about sale More

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