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Melissa Sutton
Melissa Sutton at Larry H. Miller Hyundai Peoria

Melissa Sutton | Page 11

Service Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

Contact Me
5.0
194 Reviews

BIRTH PLACE: PHOENIX PREVIOUS OCCUPATION: INSURANCE AGENT HOBBIES: RUNNING AFTER MY KIDS

Dealership Experience

8 yrs, 5 mos

Industry Experience

26 yrs, 5 mos

5.0

194 Reviews

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194 Reviews of Melissa Sutton

February 14, 2023

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Employee Rating

They took me right away. I only waited an hour and half. Honest place to service my car. More

by joannlc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2023

Larry H. Miller Hyundai Peoria responded

Your review is a true testament to our team's dedication. We are committed to providing an exceptional customer experience, and it's wonderful to hear that we were able to do that for you. We look forward to serving you in the future. - Rick Trinkl, General Manager

February 13, 2023

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Employee Rating

Fantastic staff! Dealership was clean & customer oriented. I will definitely go back for future service More

by Dialdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashleigh Ray, Mark Castleman, Dustin Yinger, Amanda Neitzel, Josh Wells , Ana Nadjalin

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Feb 15, 2023

Larry H. Miller Hyundai Peoria responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their purchase, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon. - Rick Trinkl, General Manager

February 12, 2023

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Employee Rating

This dealership service center is phenomenal. They take great care of you and your vehicle. The communication is clear and timely. I would recommend them to anybody. More

by yaya23.sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 15, 2023

Larry H. Miller Hyundai Peoria responded

We are so grateful for your kind words. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again soon. - Rick Trinkl, General Manager

February 11, 2023

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Employee Rating

My service advisor was so friendly and helpful. I felt like Melissa really went out of her way to be sure I was happy with my service and got everything taken care of that my car needed without exc More

by jscraven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 15, 2023

Larry H. Miller Hyundai Peoria responded

Your positive review means a lot to us. Our goal is to provide the best customer service and a seamless process, and it's wonderful to hear that we were able to do that for you. We hope that you will come back to see us soon. - Rick Trinkl, General Manager

February 09, 2023

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Employee Rating

Good service on a recall. Thanks for the car wash. No complaints about the maintenance service More

by EA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2023

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to share your experience with us. Our goal is to provide a seamless and enjoyable buying process, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs. - Rick Trinkl, General Manager

February 09, 2023

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Employee Rating

First time in for service. Very happy with Service Advisor, Melissa. Will come back for next service even though I am 50 miles away. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2023

Larry H. Miller Hyundai Peoria responded

We appreciate your review and are thrilled to hear about your experience at our dealership. Our goal is to offer exceptional customer service, and it's great to know that we were able to meet your expectations. We look forward to serving you in the future. - Rick Trinkl, General Manager

February 01, 2023

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Employee Rating

I was happy with the availability as well as the customer support that was provided for service. More

by R P
Service Communication
Recommend Dealer
Yes
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Feb 03, 2023

Larry H. Miller Hyundai Peoria responded

We are so pleased to hear that you had a great experience at our dealership! Your satisfaction is our top priority and it's great to hear that we were able to meet your needs. - Rick Trinkl, General Manager

January 26, 2023

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Employee Rating

Detail oriented and truly superior at his job. Went the extra mile. Great sense of humor too. Thank you. More

by AB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dakota Dial, Dshon Warren, Alex Diaz , Jordan "JD" Vandever

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Jan 27, 2023

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Rick Trinkl, General Manager

January 26, 2023

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Employee Rating

Melissa was very friendly and professional. Explained what was going to be done and the time frame to completion. Supporting staff was very courteous. More

by Thana
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2023

Larry H. Miller Hyundai Peoria responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Rick Trinkl, General Manager

January 25, 2023

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Employee Rating

Melissa is wonderful. She has been my advisor many times and always lets me know the status of my services by text. More

by Jcraver935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 26, 2023

Larry H. Miller Hyundai Peoria responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. Please come see us again if there is anything else you need. - Rick Trinkl, General Manager

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