Melissa Cole | Page 2
Service Director
Secor Chrysler Dodge Jeep Ram
409 Broad St
New London, CT 06320
36 Reviews
Write a Review36 Reviews of Melissa Cole
March 26, 2024
My work van was damaged when I brought it in and nobody said anything now I have to bring it in for a week minimum for the body repair and it will never be good as new . How am I going to be reimbursed fo said anything now I have to bring it in for a week minimum for the body repair and it will never be good as new . How am I going to be reimbursed for this major inconvenience? More
Other Employees Tagged: Lynn Dole, Lauren Samok, Paul Kampfer
March 13, 2024
Melissa and her team where professional and attentive! ! There was an issue with my trucks door handle and Melissa made sure that i was completely satisfied before the truck left the service department, t ! There was an issue with my trucks door handle and Melissa made sure that i was completely satisfied before the truck left the service department, thanks again. Chris More
Other Employees Tagged: Lauren Samok
March 13, 2024
Thank you for servicing my Jeep quickly. Your staff is always pleasant and accommodating. They always greet customers with a smile. Your staff is always pleasant and accommodating. They always greet customers with a smile. More
Other Employees Tagged: Lynn Dole, Lauren Samok, Paul Kampfer
March 12, 2024
I was very satisfied , Work was done in a timely manner , Very nice service department very knowledgeable Very nice service department very knowledgeable More
Other Employees Tagged: Lynn Dole, Paul Kampfer
March 12, 2024
Time efficient and service with a smile has been my experience at Secor so far. Pre registration was smooth experience at Secor so far. Pre registration was smooth More
Other Employees Tagged: Lynn Dole, Lauren Samok, Paul Kampfer
March 06, 2024
February 29, 2024
This was my first time working with Secor Chrysler on my Dodge Promaster Van. Melissa and Lynn were right on the ball from the very first phone call. Melissa greeted me in the parking lot (even in the pouri Dodge Promaster Van. Melissa and Lynn were right on the ball from the very first phone call. Melissa greeted me in the parking lot (even in the pouring rain) welcoming me to their service center. Lynn was speedy with ordering the parts I needed, and set up an appointment right away to have them installed once the parts are received at the shop. I had been recommended to visit Secor, by another dealership, who was not equipped to handle my service needs. More
Other Employees Tagged: Lynn Dole
February 27, 2024
Bought exactly the jeep I was looking for from them. When something broke, they covered it under warranty, plus fixed a recall all in a single day. When something broke, they covered it under warranty, plus fixed a recall all in a single day. More
Other Employees Tagged: Chris Lonergan, Lynn Dole, Lauren Samok
February 24, 2024
The service department is professional and friendly. They kept me informed and cared about my satisfaction as a customer. They kept me informed and cared about my satisfaction as a customer. More
Other Employees Tagged: Lynn Dole, Lauren Samok, Paul Kampfer
February 20, 2024
Excellent customer service kept me informed when the part came in worked with my schedule to get it installed will buy again great place great people came in worked with my schedule to get it installed will buy again great place great people More
Other Employees Tagged: Lynn Dole, Lauren Samok, Paul Kampfer