Mel Hanna
Mel Hanna at Marino Chrysler Jeep Dodge

Mel Hanna | Page 4

Sales Manager

Marino Chrysler Jeep Dodge

5133 W Irving Park Rd
Chicago, IL 60641

Contact Me
4.9
289 Reviews

Dealership Experience

9 yrs, 4 mos

Industry Experience

26 yrs, 8 mos

Specialties & Trainings

Assyrian is my first language

4.9

289 Reviews

Write a Review

289 Reviews of Mel Hanna

July 17, 2024

Dealership Rating
Employee Rating

Mel and Jairo are great people and I definitely will refer people to deal with them. They are honest and informative! Thank you for hiring them! More

by hermizhaddad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jairo Leon

Jul 22, 2024

Marino Chrysler Jeep Dodge responded

Thanks Hermiz! We appreciate your review very much!

July 16, 2024

Dealership Rating
Employee Rating

This is the third vehicle I bought from JC. He is extremely well informed and Knowledgeable About all his vehicles, the commitment that he has to the customer is top-notch is a great human bein More

by ndelaney66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2024

Marino Chrysler Jeep Dodge responded

Thank you so much for your repeat business. There is no greater compliment from a customer than choosing to come back to work with you time and time again. Thanks so much for choosing to Make it Marino.

July 13, 2024

Dealership Rating
Employee Rating

Awesome service. I’m always taken care of. John and Mel are great people. Love this place. And shout out to service (James and others ) who have worked on my car b More

by Armandoserrano292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Ebe

Jul 15, 2024

Marino Chrysler Jeep Dodge responded

Thanks so much for this very kind and awesome review Armando! We will be sure to pass along your kind words to the team. Thank you for your business!

May 22, 2024

Dealership Rating
Employee Rating

Great dealership, great team and would definitely recommend to anyone looking for a car, new or used. More

by Curtis A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Morales, CARLOS MARINO , Jairo Leon

May 24, 2024

Marino Chrysler Jeep Dodge responded

Thanks Curtis.

May 22, 2024

Curtis A responded

Thank you.

May 22, 2024

Dealership Rating
Employee Rating

I came in to purchase a new Jeep. Dan Koljovic and Mel Hanna were phenomenal. From start to finish they took care of everything and helped me to be on my way. I couldn’t be happier! G More

by davidj.manuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Koljovic

May 24, 2024

Marino Chrysler Jeep Dodge responded

Thanks David, we really appreciate it. We hope you're loving that new Jeep!

May 20, 2024

Dealership Rating
Employee Rating

Working with Dan and the finance team was easy! A car buying experience can be stressful, and the Marino team was professional and relaxed at every turn. They kept on top of what I was looking for More

by Jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Koljovic, Gabriel Morales

May 21, 2024

Marino Chrysler Jeep Dodge responded

Thanks Jerry! We will be sure to pass along the kind words to Dan and Mel! You can count on us if you ever need anything in the future. We appreciate your business very much, and we look forward to working with you again.

May 05, 2024

Dealership Rating
Employee Rating

We drove 5 hours to purchase our Jeep. There were 3 issues identified when we arrived. One of the issues was that the rear seat headrests were inoperable and a safety issue. We knew the More

by Jeep2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Roberto Uribe, CARLOS MARINO , Pete Babani

May 30, 2024

Marino Chrysler Jeep Dodge responded

I'm so sorry to hear about this experience, I'm told our management team has been working diligently with you to resolve the issue. Please let us know if there's anything else we can do to help.

May 30, 2024

Jeep2 responded

UPDATE 5/30 - Marino purchased a different used rear seat and had it shipped directly to our house. We received the rear seat on 5/24 and it is operable. While it took a bit to resolve, we are satisfied with the resolution.

April 13, 2024

Dealership Rating
Employee Rating

This is the Ford vehicle with Marino Chrysler, Jeep and Dodge. Thank you so much JC for helping us for our jeep gladiator 4 x 4. More

by esthela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Marino Chrysler Jeep Dodge responded

Thank you so much for the 5 star review Esthela

April 13, 2024

Dealership Rating
Employee Rating

Great customer service ! Mel and Jairo are so helpful and professional they make buying a vehicle easy , would highly recommend them to everyone. They are upfront with the wh More

by Williampruente
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Marino , Jairo Leon

Apr 15, 2024

Marino Chrysler Jeep Dodge responded

Thanks so much Will! We will be sure to pass along your kind words to Mel and Jairo. They're both 2 of our brightest stars who continually go above and beyond for their customers, and we could not be happier to hear that you had such a great experience.

April 08, 2024

Dealership Rating
Employee Rating

Excellent service friendly people! good prices!easy steps and clear explanations ! Good and big inventory ! More

by noemi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Morales , Jairo Leon

Apr 10, 2024

Marino Chrysler Jeep Dodge responded

Thank you Noemi!

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