Dealership Experience
5 yrs, 10 mos
Industry Experience
5 yrs, 10 mos
Languages Spoken
English
90 Reviews
Write a Review90 Reviews of CARLOS MARINO
May 22, 2024
Great dealership, great team and would definitely recommend to anyone looking for a car, new or used. recommend to anyone looking for a car, new or used. More
Other Employees Tagged: Gabriel Morales, Jairo Leon, Mel Hanna
May 13, 2024
Before I even walked thru the door everyone was beyond helpful. Kenny was Great and would recommend anyone and have been, to this dealership if they are seeking a vehicle. helpful. Kenny was Great and would recommend anyone and have been, to this dealership if they are seeking a vehicle. More
Other Employees Tagged: Kenny Sher, Roberto Uribe
May 05, 2024
We drove 5 hours to purchase our Jeep. There were 3 issues identified when we arrived. One of the issues was that the rear seat headrests were inoperable and a safety issue. We knew the There were 3 issues identified when we arrived. One of the issues was that the rear seat headrests were inoperable and a safety issue. We knew the rear seat was not original to the vehicle, but were told it could be fixed under warranty. We were told all issues would be covered under warranty and we could have them fixed by our local dealership. Chrysler has declined the repair of the headrests under the warranty as the inside of the seat has rust and the seat cover is torn. We contacted Marino to resolve this issue including photos and a fee quote from our local dealership. It has been 2 days with zero response from the managers and no resolution. In the meantime we have an inoperable rear seat that is not safe for passengers. UPDATE 5/13 - we were told on 5/6/24 they would be shipping us a "new", operable used seat. When I inquired about the seat today (1 week later) it was apparent they have not yet ordered the seat as I was asked if we could just have our local dealer make the necessary repairs. Mind you the cost is almost $1,500 to have the seat repaired. Very disappointed in the responsiveness to resolve this issue. More
Other Employees Tagged: Pete Babani, Roberto Uribe, Mel Hanna
April 25, 2024
Out of state buyer, great experience and great people! Very happy with my experience with my recent purchase. Very happy with my experience with my recent purchase. More
Other Employees Tagged: Andrea Fakhouri, Pete Babani, Gabriel Morales
April 25, 2024
Carlos made the process extremely easy and is very knowledgable. Answered all of my questions and would recommend requesting him when you stop on the dealership. knowledgable. Answered all of my questions and would recommend requesting him when you stop on the dealership. More
Other Employees Tagged: Pete Babani, Gabriel Morales
April 04, 2024
I am out of state, had an outstanding experience with this entire dealership and wished they were in my state! Great experience. this entire dealership and wished they were in my state! Great experience. More
Other Employees Tagged: Andrea Fakhouri, Pete Babani, Gabriel Morales
March 23, 2024
Carlos helped tremendously with getting me the car I wanted. Everyone at the dealership was friendly. wanted. Everyone at the dealership was friendly. More
Other Employees Tagged: Joe Turner, Tony Marino
March 17, 2024
Carlos was great and very informative during the entire process and after ensuring I was happy with my new vehicle. process and after ensuring I was happy with my new vehicle. More
Other Employees Tagged: Joe Turner, Pete Babani, Mel Hanna
March 13, 2024
Quick and easy process. Jose and Carlos hooked me up. Everything was smooth and great inventory Jose and Carlos hooked me up. Everything was smooth and great inventory More
Other Employees Tagged: Jose Cadena