Matthew Tankersley
Matthew Tankersley at Casey BMW
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Matthew Tankersley

Client Advisor

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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4.9
170 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

6 yrs, 7 mos

Languages Spoken

English English

4.9

170 Reviews

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170 Reviews of Matthew Tankersley

June 11, 2024

Dealership Rating
Employee Rating

Matthew was very knowledgeable about the BMW we are purchasing. He was also very helpful with the entire process of paperwork related to the purchase. I would highly recommend to anyone purchasing a ve More

by carolmercier ar
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Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell

June 08, 2024

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Excellent service, introduction and delivery of the vehicle! Matt, Emory and the staff are awesome! More

by jay accord
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Recommend Dealer
Yes

Other Employees Tagged: Bill Gooden

June 03, 2024

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The dealership presented well by Sharonda. She was excellent in explaining the process and necessary documentation required to finalize the process. More

by Lincoln
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Recommend Dealer
Yes

Other Employees Tagged: Sharonda Plummer

May 28, 2024

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Thank you! Excellent! Top notch service. I’m coming back again and telling all my friends. More

by Inkadelik11
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Recommend Dealer
Yes

May 28, 2024

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Great experience highly recommend fast easy process Matt was my dealer ask for him thank you More

by peggyhampton0509
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Recommend Dealer
Yes

May 24, 2024

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Very welcoming place. Worked with what I wanted and made it happen. After this experience I will be a returning customer! More

by Joshua Parke
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Recommend Dealer
Yes

May 21, 2024

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Drove up from NC, great selection, easy and great salesmen would definitely recommend. Thank you. More

by lorihales
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Recommend Dealer
Yes

May 19, 2024

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My experience at Casey Dealership with Matt as my sales guy was top-notch. Matt's professionalism and customer service were exceptional, making the car-buying process smooth and stress-free. I highly recom More

by Nikki D
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Recommend Dealer
Yes

Other Employees Tagged: Bill Gooden

April 26, 2024

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Matt has great customer service skills and he works to make his customers happy! Great buying experience. More

by Wameads
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Recommend Dealer
Yes

Other Employees Tagged: JonHenry Garcia, Bill Gooden

May 07, 2024

Casey BMW responded

It's fantastic to hear that Matt provided you with great customer service and worked to ensure your satisfaction during your buying experience at Casey BMW. Customer service skills like Matt's can truly enhance the overall experience and make the process smoother and more enjoyable. If there's anything else you'd like to share or if you have any questions, feel free to let me know. Your positive feedback is appreciated, and I'm sure Casey BMW values Matt's dedication to customer happiness. Thank you for sharing your experience!

April 13, 2024

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Immaculate experience with purchasing our new vehicle, and trading are at our existing vehicle. Thank you for a stellar experience from start to finish. More

by skasraian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Dennis Grant

Apr 15, 2024

Casey BMW responded

It's wonderful to hear that you had an immaculate experience purchasing your new vehicle and trading in your existing one at Casey BMW! A stellar experience from start to finish speaks volumes about the dealership's commitment to providing top-notch service and ensuring customer satisfaction. Purchasing a new vehicle and navigating the trade-in process can sometimes be complex, but it's fantastic to hear that Casey BMW delivered a seamless and enjoyable experience for you. If there are any specific aspects of your experience that stood out to you or if there are any individuals at the dealership whom you'd like to commend for their exceptional service, feel free to share. Recognizing outstanding performance helps reinforce positive behaviors and encourages continued excellence in customer care. Thank you for sharing your positive feedback, and congratulations on your new vehicle! If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know.

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