Bill Gooden
Bill Gooden at Casey BMW
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Bill Gooden

Finance Manager

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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4.9
44 Reviews
4.9

44 Reviews

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44 Reviews of Bill Gooden

June 13, 2024

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Employee Rating

Working with Joe was an absolute pleasure! He was extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out More

by Regina.a.kosiba
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Recommend Dealer
Yes

June 08, 2024

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Excellent service, introduction and delivery of the vehicle! Matt, Emory and the staff are awesome! More

by jay accord
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Tankersley

June 01, 2024

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Alex was super amazing and patient with me during the purchase process! He made sure I understood everything with leasing and giving me several options that would best suit my situation!!! I’m loving my More

by shaunika
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Grant, Alexander Kennedy

June 01, 2024

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Everyone was very professional and courteous. I would recommend. Only complaint is that I was probably at the dealership 3-4 hrs longer than I would have like due to the amount of transactions ta More

by will12287
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Recommend Dealer
Yes

Other Employees Tagged: Alexxio Gonzalez

May 31, 2024

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Great experience at this dealership. I believe that I got a great price on my lease. I will enjoy my new I5 for the next few years. More

by antoniobell50
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Recommend Dealer
Yes

Other Employees Tagged: Alexander Kennedy

May 23, 2024

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This is my first time dealing with a broker and out of state dealership. Every thing went smooth and I was constantly kept in communication through out the process. The deal that I was quoted was exactly More

by Matt
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Recommend Dealer
Yes

Other Employees Tagged: Robin Gilmore

May 20, 2024

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Great service and easy to understand walk theough! Everyone was welcoming and kind to myself and my family! More

by uptobat30
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Recommend Dealer
Yes

May 19, 2024

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My experience at Casey Dealership with Matt as my sales guy was top-notch. Matt's professionalism and customer service were exceptional, making the car-buying process smooth and stress-free. I highly recom More

by Nikki D
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Tankersley

May 19, 2024

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Outstanding salesman, he was very kind and very respectful. Everything was great I will most definitely be back More

by Gwayne429630
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Grant, Demetrius Hall Jr

May 17, 2024

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Employee Rating

My experience with Casey BMW, and specifically Alexxio Gonzalez, was fantastic. Alexxio was communicative, professional, and thorough. The entire process was done while I was living overseas and Alexxio m More

by TamaraG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alexxio Gonzalez

May 17, 2024

Casey BMW responded

My experience with Casey BMW, and specifically with Alexxio Gonzalez, was exceptional. Alexxio demonstrated outstanding communication skills, professionalism, and thoroughness throughout the entire process. Despite my living overseas during the transaction, Alexxio made it remarkably easy to find a vehicle that met nearly all my desired specifications—99% of the features I wanted were included. Additionally, I received features I hadn't initially considered, which was a delightful surprise. The car pickup process was seamless. The staff at Casey BMW were welcoming and addressed any questions or concerns I had with care and attention. My only minor critique is that a big red ribbon on the car at pickup would have been a nice touch to enhance the experience. Nevertheless, I have absolutely no significant complaints. I highly recom

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