Matt Franceschini
Matt Franceschini at Lithia Hyundai of Reno
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Matt Franceschini | Page 56

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.5
558 Reviews

Dealership Experience

9 yrs, 6 mos

4.5

558 Reviews

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558 Reviews of Matt Franceschini

January 29, 2017

Dealership Rating

Nice envirement You can relax while you wait for your service to complete.most easy to do some reading or TV watching or looking around the. Dealership More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 30, 2017

Lithia Hyundai of Reno responded

Rick, Thank you for writing this fantastic review and giving our dealership such an excellent star rating! Your total satisfaction throughout the entire ownership period is very important to us, so we appreciate you taking time from your busy day to let us know how we are doing. If there is anything more that we can do please come back and see us again. Take care! Best, Scott Robert Customer Relations Manager Lithia Hyundai of Reno

January 26, 2017

Dealership Rating

Great experience I had a wonderful experience with Lithia Hyundai of Reno. First off, my husband and I got greeted by Matt, but everyone else greeted with a smile and More

by achinn09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: JJ Collazo

Jan 31, 2017

Lithia Hyundai of Reno responded

achinn09, Thank you for leaving us this amazing review . Your total satisfaction throughout the entire purchase and ownership period is very important to us. JJ, Matt and the entire sales/service team work extremely hard to deliver a 5 star experience in hopes of forging a lasting relationship. With that said, congratulations on your purchase and welcome to the Lithia Family. We look forward to the opportunity to see and service you in the future, and hope that you enjoy every mile in your new car. Be sure to like/follow us on Facebook and Twitter to catch all the latest news and specials! Drive safe and thank you again. Best, Scott Robert Customer Relations Manager Lithia Hyundai of Reno srobert@lithia.com

December 03, 2016

Dealership Rating
Employee Rating

Oil change, ask condition or car. The work was done as asked. No complaints. The service agent is always very helpful in letting me know how best to keep the car running good and wel More

by Dan H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 08, 2016

Dealership Rating

Service Lithia Hyundai has been Great to me for 15 Years! And with my new vehicle! I plan on 15 more years!! Very Pleased customer! Thank You ! More

by j_reid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith , Joe Collazo, Rod Allen

September 03, 2016

Dealership Rating
Employee Rating

Top of the line I normally go to Lithia Subaru due to a family connection there, but, I have had service done at Lithia Hyundai several times. The staff is always ver More

by Barbielee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Sep 07, 2016

Lithia Hyundai of Reno responded

Barbielee, Thank you for taking the time to share your comments and feelings about the service department at Lithia Hyundai of Reno. Our service team goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

July 31, 2016

Dealership Rating

Hyundai. Survey When you walk in at Hyundai of Lithia.people their were so nice and very helpful.Im so please the deal of what I got. Thank you. More

by jontlatorre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Lennox , Mathew true

Aug 02, 2016

Lithia Hyundai of Reno responded

Jontlatorre, Congratulations on your new vehicle and welcome to the family. We strive for customer experiences like this and could not be more pleased with your review. We truly appreciate your business and hope to work with you for years to come. I will make sure that Matt, Dave and Mathew know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Ride! Regards, Dylan Clunie, General Manager Lithia Hyundai of Reno Sincerely,

July 07, 2016

Dealership Rating
Employee Rating

Great service I brought my car in on a busy day to get serviced and they gave me a appointment for later that day. I got the car done in quick time and was complete More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlo Moscoso

Jul 11, 2016

Lithia Hyundai of Reno responded

Rick, Thank you for continually choosing us for your servicing needs and for leaving us this amazing feedback. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. Customer satisfaction and world class customer service is our number one goal, and we are pleased that our team earned your trust in our business. We look forward to the opportunity to see and service you in the future! Be sure to like/follow us on Facebook to catch all the specials! Drive safe and thank you again. Best, Dylan Clunie | General Manager | 775.823.3334 | DClunie@lithia.com

July 08, 2015

Dealership Rating

great dealership This dealership is the best!!! I have owned many new cars and have dealt with many dealerships over the years and Lithia Hyundai is by far the best. More

by TND6214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith , Matt Ashton, Joe Collazo, Matt Halby, Bill Midtgard, Pete Montalvo

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