Mary Keller | Page 7

First call into BDM was horrible; Nina was rude and hung up on me when I asked to speak with a manager; dealership and Mary Teller helped me get my son’s car back in shape to go back to school. Boo BDM, ye up on me when I asked to speak with a manager; dealership and Mary Teller helped me get my son’s car back in shape to go back to school. Boo BDM, yeah Ferman team! More

by Amceresa Verified Customer Verified Customer

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Mary Keller and the entire team at Ferman BMW were very professional and helpful during the process of buying my new vehicle. Mary answered all of my questions, while Christian demonstrated great knowledge professional and helpful during the process of buying my new vehicle. Mary answered all of my questions, while Christian demonstrated great knowledge about the car's features and was wonderful and patient in helping me set up my iPhone with the car. Jeff was also very thorough with the financing process. More

by sath9577 Verified Customer Verified Customer

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Fantastic staff at Ferman BMW! Mary Keller and Jeff Walstrom were amazing to work with. Mary Keller and Jeff Walstrom were amazing to work with. More

by TG Verified Customer Verified Customer

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The dealership is very professional, low pressure and open. Great people who made you feel welcomed open. Great people who made you feel welcomed More

by Joepga Verified Customer Verified Customer

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Mary is always very pleasant, professional and easy to work with, that is why we keep coming back to work with her! She went above and beyond this time to help us find what we wanted! work with, that is why we keep coming back to work with her! She went above and beyond this time to help us find what we wanted! More

by Myra2 Verified Customer Verified Customer

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Great service, was in need of a car quickly after the hurricane and they were able to get it done. hurricane and they were able to get it done. More

by Maria Verified Customer Verified Customer

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I have thoroughly enjoyed my BMW SUV! I am hoping that another lease will be possible for this old lady! 😊 It doesn’t have to be another SUV; I just want to have a BMW! I am hoping that another lease will be possible for this old lady! 😊 It doesn’t have to be another SUV; I just want to have a BMW! More

by Karen Verified Customer Verified Customer

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Mary is just great, super agile and attentive/responsive. Made the experience of purchasing great and so did Alan and others Made the experience of purchasing great and so did Alan and others More

by Renno Verified Customer Verified Customer

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Alex and Mary were excellent and provided exceptional service for us and we got a great car service for us and we got a great car More

by georgepharmd2005 Verified Customer Verified Customer

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I can't say enough great things about the Ferman BMW team! Despite the challenges of hurricane season, they made the entire process of getting my car smooth, stress-free, and incredibly efficient. I wan team! Despite the challenges of hurricane season, they made the entire process of getting my car smooth, stress-free, and incredibly efficient. I want to give special thanks to Mary Jo Keller and Dan McDonald—their professionalism, warmth, and dedication truly stood out. Mary Jo was amazing from start to finish, ensuring I had all the information I needed and keeping things moving along, even with the unpredictable weather. She went above and beyond, staying in touch every step of the way, making sure I never felt left in the dark. Dan was equally impressive—his attention to detail and ability to navigate through any logistical challenges (including hurricane interruptions!) was remarkable. It’s rare to see such teamwork and commitment to customer service. He made what could have been a complicated situation feel effortless. Thank you, Ferman BMW, for not just getting me into my dream car but doing it with care, efficiency, and a level of service that exceeded all expectations. I highly recommend Mary Jo, Dan, and the entire Ferman BMW team—they're the best in the business! If you're looking for a dealership that truly puts customers first, regardless of the circumstances, Ferman BMW is the place to go. More

by alicia_gonsalvez Verified Customer Verified Customer

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