Mary Brown | Page 13
Customer Experience Consultant
RBM of Alpharetta
345 McFarland Parkway
Alpharetta, GA 30004
132 Reviews
Write a Review132 Reviews of Mary Brown
February 11, 2019
Outstanding The whole buying experience was outstanding from start to finish. Everyone we encountered was intent on providing top-notch customer service. We highl The whole buying experience was outstanding from start to finish. Everyone we encountered was intent on providing top-notch customer service. We highly recommend RBM of Alpharetta and our salesperson Reza Azizi in particular. More
Other Employees Tagged: Reza Azizi , Sharon Thompson
February 04, 2019
Excellent Car buying experience I had a wonderful experience working with Terri Reese to find my new used Mercedes. Terri is very knowledgeable and patient. I did not feel pressured I had a wonderful experience working with Terri Reese to find my new used Mercedes. Terri is very knowledgeable and patient. I did not feel pressured at all when deciding which car to select and the finance process was quick and smooth. I will recommend all of my family and friends to RBM Alpharetta and Terri Reese. Exceptional customer service!! Thank you. More
Other Employees Tagged: Lisa Brennan , Terri Reese, Elisabeth Sexton
February 01, 2019
Excellent service Worked with Ramona on the purchase of a pre owned Car ,she was professional, knowledgeable and didnt waste my time!!! My kind of deal. Walked out a h Worked with Ramona on the purchase of a pre owned Car ,she was professional, knowledgeable and didnt waste my time!!! My kind of deal. Walked out a happy camper. Oh yes and Mary at the front desk was soooooo welcoming Thx team More
Other Employees Tagged: Ramona Razavi , Tom Ahern
January 11, 2019
Exceptional Experience and Unparalleled Customer Care I just purchased my first Mercedes from Vadim Russu at RBM of Alpharetta. I must say Vadim delivered an exceptional experience! He was knowledgeable, I just purchased my first Mercedes from Vadim Russu at RBM of Alpharetta. I must say Vadim delivered an exceptional experience! He was knowledgeable, attentive and pleasant to work with. He followed up on all my requests for additional information regarding the car and the sales process. He truly stayed on top of everything and the level of customer care was unparalleled from the moment I walked through the doors. It just so happens that I purchased my car on my birthday. Vadim was thoughtful enough to provide candles and a cupcake to help me celebrate the occasion. This was not something he had to do as our deal was complete. However, it sure made my day that he went the extra mile. I definitely recommend Vadim Russu and RBM of Alpharetta for the best car buying experience! More
Other Employees Tagged: Vadim Russu, Lisa Brennan
January 03, 2019
Vehicle Purchase I was incredibly impressed from the moment I approached the receptionist. Not only was Mary Brown nice and friendly but I was incredibly impressed t I was incredibly impressed from the moment I approached the receptionist. Not only was Mary Brown nice and friendly but I was incredibly impressed that she remembered my name on my second visit. Now, on with the subject, "vehicle purchase." Kagan Scott to me is a super salesman. I mean he's the kind of person who listens and articulates himself in a way that made me relax and I felt very comfortable. He was not pushy and never ever tried to control the conversation. He's definitely the type of person I would recommend to any of my family and friends. So, RBM Of Alpharetta, hire more people like Kagan Scott! More
Other Employees Tagged: Tom Ahern, Kagan Scott
September 28, 2018
Outstanding Customer Service Our experience with RBM, Alpharetta and Dan Berry was exceptional. Dan and the RBM team focused their attention on us to ensure we receive exception Our experience with RBM, Alpharetta and Dan Berry was exceptional. Dan and the RBM team focused their attention on us to ensure we receive exceptional customer service. Dan exhibited the behavior one expects from a company like Mercedes Benz... which is why whenever we need a vehicle, we immediately think of Mercedes Benz. We believe Dan is an employee RBM Mercedes should be proud to have on their team. More
Other Employees Tagged: Dan Berry, Neil Turry, Lisa Brennan , Carl Denton, Diane Evans
September 01, 2018
stress free auto purchase working with Kagan Scott proved to be the best experience we (my wife and I) ever had in any auto dealership. He is truly professional grade. working with Kagan Scott proved to be the best experience we (my wife and I) ever had in any auto dealership. He is truly professional grade. More
Other Employees Tagged: Don Ratajski , Kagan Scott
July 19, 2018
Good Experience We recently purchased our car at RBM of Alpharetta, and it was a good experience from the moment we walked in and met Mary Brown, who immediately gree We recently purchased our car at RBM of Alpharetta, and it was a good experience from the moment we walked in and met Mary Brown, who immediately greeted us and offered us a cold bottle of water. Our salesmen were Kyle Edson and Jeff Twiggs, and they worked together to make sure that we had a good car shopping experience. They were very professional and answered all of our questions to our satisfaction. Elisabeth Sexton was very pleasant as she gave us the Red Carpet treatment to help us get acquainted with our new car. The "No Pressure" interaction was a great selling point for us! More
Other Employees Tagged: Kyle Edson, Jeff Twiggs , Elisabeth Sexton
July 13, 2018
Above and beyond! Jeff Twiggs gave awesome service! He did everything he could to get us in the perfect car. We came for one thing and became a bit overwhelmed becaus Jeff Twiggs gave awesome service! He did everything he could to get us in the perfect car. We came for one thing and became a bit overwhelmed because it turned out to not be what we needed but Jeff, who happened to come in on his day off, found us exactly what we needed. More
Other Employees Tagged: Jeff Twiggs , Kendall Parks, Elisabeth Sexton, Sharon Thompson
July 09, 2018
Best Sales Experince in purchasing an automobile in 10yrs I just picked up my GLE 43 at RBM Alpharetta: This Mercedes Dealership is the best by far that I have visited anywhere. Kyle my Sales Associate I just picked up my GLE 43 at RBM Alpharetta: This Mercedes Dealership is the best by far that I have visited anywhere. Kyle my Sales Associate was phenomenal, very personable and easy to work with. Kyle knew his MB history (very impressive) and provided clear advice on my selection. I am extremely pleased with the way he conducted business, he represented himself and his organization very well. Mary the Customer Service Associate was very courtesy and welcoming. Last - Lisa the finance manager was absolutely a joy to work with. (I am use to grumpy finance folks, and she was the total opposite of grumpy). I will wholeheartedly recommend anyone in the market shopping for a MB to visit RBM Alpharetta, top notch cars and first class service. It certainly was a wonderful experience doing business with y'all. I thank you all for your assistance. Tony Shepherd More
Other Employees Tagged: Kyle Edson, Lisa Brennan , Elisabeth Sexton