Lisa Brennan
Lisa Brennan at RBM of Alpharetta
Refer Me

Lisa Brennan

Finance Manager

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

Contact Me
5.0
652 Reviews
5.0

652 Reviews

Write a Review

652 Reviews of Lisa Brennan

May 05, 2024

Dealership Rating
Employee Rating

Everything was handled efficiently and no time was wasted haggling over littlle things. And our salesman was very good More

by Darryl.cerenzia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ezequiel Rik

May 07, 2024

RBM of Alpharetta responded

Hello Darryl.cerenzia, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing top-notch service, and it's always rewarding to know that we've met your expectations. We look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

May 01, 2024

Dealership Rating
Employee Rating

This is the 6th vehicle that our family has both from RBM. Always very friendly and helpful. More

by Higgyb54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

RBM of Alpharetta responded

Hi Higgyb54, Thank you for choosing RBM of Alpharetta once again! We're thrilled to have earned your trust for the purchase of your 6th vehicle. Your loyalty means everything to us. We're here to support you in any way we can. Best Wishes, Your Friends and Family at RBM of Alpharetta

April 27, 2024

Dealership Rating
Employee Rating

During the sales process the salesman and a manager told me the 2021 S-580 4Matic that I was considering had the Executive Line option package ... with that in mind, I negotiated the price and bought the ca More

by joe
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 30, 2024

RBM of Alpharetta responded

Hi Joe, We're sorry for the misunderstanding regarding your recent purchase from us. We admire the research you did for your Mercedes-Benz S580, reviewing available options on our vehicles as well as vehicles at other dealers. But sometimes details can start to run together, such as the available vehicle options, and information can be misconstrued. That said, we were completely transparent with you through the entire sales process as to what was included on the vehicle, and not once misrepresented your 2021 S580 4 Matic. We value your business and have enjoyed working with you, so please reach out if you have any questions or concerns – we are always here to help. Congratulations on a really great car, we hope you enjoy it for many years to come!

Apr 30, 2024

joe responded

Bottom line: They made a mistake and haven't owned up to it ... certainly not what I expect from Mercedes Benz! The owner responded intimating that I was confused with another car from a different dealer that I had looked at ... the MB salesman had actually looked up that "other" car online and should be fully aware, as I told him, that it had the AMG Line option package and said nothing about the Executive Line option package ... no, there is no confusion on my part. They also mention that they were totally transparent, yet they never mentioned that the car I bought had the Luxury Line option package ... they seemed to become aware of that when, days after the sale, we looked at the orginal window sticker information and I had to point out on page 2 where "Luxury Line" was stated (I had a copy of the sticker info because it was attached to the end of a .pdf sent to me by Lisa - the wonderful Finance Manager - and contained several financing and sales documents - all of which I was asked to sign or initial, except for the window sticker ... maybe they attached it as part of their "transparency" after I had bought the car).

April 26, 2024

Dealership Rating
Employee Rating

Fantastic dealership. ..as one would expect from Mercedes. Lori Mohr was beyond exceptional and the support staff were A+. More

by gadeangelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lori Mohr

May 03, 2024

RBM of Alpharetta responded

Hello Gadeangelo, Your kind words mean the world to us! Lori Mohr is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

April 24, 2024

Dealership Rating
Employee Rating

This dealership is super clean, well-stocked and have good deals. Kyle was very professional and provided great customer service. I would recommend him and this dealership to anyone. More

by Rdpk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Edson

May 02, 2024

RBM of Alpharetta responded

Hello Rdpk, Wow, thank you for your kind words! We're thrilled that Kyle Edson was able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and it's fantastic to hear that Kyle made your car-buying journey memorable and enjoyable. We'll be sure to share your feedback with Kyle Edson and commend him for his outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

April 22, 2024

Dealership Rating
Employee Rating

This was the best car buying experience I’ve ever had! Everyone was so pleasant and knowledgeable. 100% recommend! More

by Farrah.shawarby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Edson , Deisee - 5 stars!

May 02, 2024

RBM of Alpharetta responded

Hello Farrah.shawarby, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Kyle Edson and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

April 18, 2024

Dealership Rating
Employee Rating

Gwen Moss was an absolute pleasure to work with! She was calm, caring and genuine throughout the whole process. I can honestly say that it was best car buying experience I’ve ever had. More

by Leeli.taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gwen Moss

Apr 19, 2024

RBM of Alpharetta responded

Hello Leeli.taylor, Congratulations on your new vehicle! Thank you for choosing RBM of Alpharetta. It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Gwen Moss ensured you had a great time while searching for the perfect vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

April 15, 2024

Dealership Rating
Employee Rating

I was in dire need to get a special car and had been to other dealers but to no avail until I gave a trial to RBM Alpharetta. I received a warm welcome and was introduced to Bill Favini. He was the best More

by AJI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Favini

Apr 16, 2024

RBM of Alpharetta responded

Hello AJI, Wow, we can't thank you enough for your glowing review! It's truly humbling to hear about your exceptional experience with us, and we want to express our sincere appreciation for your kind words about Bill Favini. Bill Favini is an invaluable member of our team, and his dedication to providing outstanding service and expertise is second to none. Your feedback speaks volumes about their commitment to excellence, and we'll be sure to share your compliments with him personally. At RBM of Alpharetta, our goal is to create memorable experiences for our customers and build lasting relationships based on trust, integrity, and respect. Your satisfaction is our priority, and we're here to support you every step of the way. Thank you once again for choosing RBM of Alpharetta, and please don't hesitate to reach out if there's anything else we can assist you with. We can't wait to welcome you back to our dealership soon! Best wishes, Your Friends and Family at RBM of Alpharetta

April 11, 2024

Dealership Rating
Employee Rating

There is no push sales and they are open to hear need clearly. Shared all the options available for me to choose. More

by Abhishek mallik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Royce Worley

Apr 12, 2024

RBM of Alpharetta responded

Hi Abhishek, Thank you for your wonderful review! We're delighted that you had such a positive experience with us. Our team works hard to ensure that every customer receives personalized attention and exceptional service, so it's fantastic to hear that we hit the mark with you. We appreciate your business and hope to see you again soon! Best Wishes, Your Friends and Family at RBM of Alpharetta

April 11, 2024

Dealership Rating
Employee Rating

Explained well about the car features and the buying process is easy. I will recommend. More

by Venky613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Hina, Linda Luu

Apr 12, 2024

RBM of Alpharetta responded

Hello Venky613, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing top-notch service, and it's always rewarding to know that we've met your expectations. We look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

1
...

Dealership Inventory (385 Vehicles)

new 2023 Mercedes-Benz Metris car, priced at $56,744
2023 Mercedes-Benz Metris
new
Green exterior
Automatic
Rear-wheel Drive
new 2024 Mercedes-Benz GLB 250 car, priced at $52,765
2024 Mercedes-Benz GLB 250
new
Gray exterior
Automatic
Front-wheel Drive
used 2021 Mercedes-Benz A-Class car, priced at $29,999
2021 Mercedes-Benz A-Class
used
Gray exterior
Automatic
Front-wheel Drive
new 2024 Mercedes-Benz EQE 350+ car, priced at $86,275
2024 Mercedes-Benz EQE 350+
new
Black exterior
Automatic
Rear-wheel Drive
used 2020 Mercedes-Benz GLE 350 car, priced at $42,999
2020 Mercedes-Benz GLE 350
used
Black exterior
Automatic
Rear-wheel Drive
new 2024 Mercedes-Benz GLE 350 car, priced at $80,965
2024 Mercedes-Benz GLE 350
new
Gray exterior
Automatic
All-wheel Drive