Mark Peters

Just purchased a 2025 Toyota Tacoma Sport from Charlesglen Toyota. Val Parsons was amazing to deal with. She was very attentive, and knowledgeable about the vehicle, not to mention how pleasant, h Charlesglen Toyota. Val Parsons was amazing to deal with. She was very attentive, and knowledgeable about the vehicle, not to mention how pleasant, helpful and friendly she was through the whole process. The entire team from Finance, (Jaspreet, Kingsley) to the run through of how the truck operates, (Mark) was top notch. My truck was also ordered in through Charlesglen and I was given a November 8 arrival date, and to my amazement they had it in and ready to be picked up by October 31st! I was extremely happy! Outstanding service through and through I would totally recommend using Charlesglen Toyota to anyone in the market for a new vehicle. Plus Val’s Cookies were amazing. More

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Excellent service in all areas, but Damien was superb! ! Highly recommend his approach and trust him completely! ! Highly recommend his approach and trust him completely! More

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From start to finish, my experience at Charlesglen was superb! Everyone was amazing to deal with and everyone was so professional as well. I highly recommend buying a car from here. You will feel like par superb! Everyone was amazing to deal with and everyone was so professional as well. I highly recommend buying a car from here. You will feel like part of the family! More

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Thanks David for assistance and helping in purchasing our trd Tunrda and thanks to Charlesglen Toyota.. trd Tunrda and thanks to Charlesglen Toyota.. More

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Awesome experience to get great services from Michael Salmon and the team. Strongly recommend to everybody. Salmon and the team. Strongly recommend to everybody. More

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Fast delivery of the car and not pushed or pressured on any extras. Great experience. Just two things. Thought the front bumper was included in the silver package but that's my fault for not triple checkin any extras. Great experience. Just two things. Thought the front bumper was included in the silver package but that's my fault for not triple checking. Also, there was marketing decal stuck to the back of the car which I wish they didn't attach since it's a new car. More

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Front Desk are approachable and Friendly Employess are Helpful David Wang is Nice who helped me answered all my questions and inquiries.. Jody Hutt Helped me with all the Finacial processing and paper w Helpful David Wang is Nice who helped me answered all my questions and inquiries.. Jody Hutt Helped me with all the Finacial processing and paper works. More

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Deliver the vehicles I need in a reasonably time frame. Word word word word wird Word word word word wird More

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Val Parsons was very accommodating and personable. She listened to our desire for certain features and located the perfect 2024 Tundra. We were also able to take a Tundra out on a sensible test drive She listened to our desire for certain features and located the perfect 2024 Tundra. We were also able to take a Tundra out on a sensible test drive. Our truck was ready at the time agreed upon and with help from Mark Peters who explained the tech features and Arlana Bolton in finance I was out the door in 2 hrs. In all an exceptional experience More

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I recently had the pleasure of working with Val at Charlesglen, and I can confidently say it was the best car buying experience I've ever had! From the moment I walked in, she greeted us with a warm s Charlesglen, and I can confidently say it was the best car buying experience I've ever had! From the moment I walked in, she greeted us with a warm smile and cookies, made us feel at ease. Val showcased incredible knowledge about the different models and features. I had a lot of questions, and she answered each one thoroughly, ensuring I understood all my options. I really appreciated how she took the time to listen to our needs and preferences, helping me find the perfect car for my wife. What stood out most was her approach to customer service. She never made me feel rushed or pressured, which made the entire process enjoyable. Plus, the follow-up call after my purchase showed her dedication to ensuring my satisfaction. I highly recommend reaching out to Valarie Parsons (Val) if you’re in the market for a new or used vehicle. Thanks to her, I’m now the proud owner of two Toyota's Highlander and CH-R, and I couldn’t be happier! More

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