Mark Morgello

Crest Volvo Cars responded

We greatly appreciate your wonderful feedback about your experience with us. It means so much to hear that our team member showed patience and genuine care while assisting you. We're particularly pleased that you found him approachable and felt you could trust him, as building that foundation of trust is essential to everything we do. Your experience reflects exactly what we strive for at Crest Volvo Cars - providing helpful service with sincerity. Thank you for taking the time to share your positive experience.

Crest Volvo Cars responded

Thank you for your review! We are utterly delighted to hear that our team consistently exceeds your expectations and ensures you receive exceptional care. Your recognition of our commitment to going the extra mile means everything to us at Crest Volvo Cars. We truly appreciate your loyalty and trust in our service.

Crest Volvo Cars responded

Your positive experience truly makes our day. We're delighted to hear that your service advisor kept you well-informed throughout the entire process and provided regular updates on your vehicle's status. It's wonderful that the loaner car process went smoothly for you - we know how important it is to keep you mobile while your vehicle is being serviced. We're especially pleased that Ricardo was able to quickly resolve the issue you'd been experiencing for several months. His commitment to putting customer care first reflects our core values at Crest Volvo Cars. Thank you for taking the time to share your experience with us.

Crest Volvo Cars responded

We are absolutely thrilled to hear about your positive experience with our vehicle service! It's wonderful to know that our team provided great customer service and was able to find cost-effective solutions for the challenging issues with your car. We truly value feedback like yours as it shows we're meeting our commitment to delivering quality service while being mindful of our customers' budgets. Your satisfaction means everything to us at Crest Volvo Cars, and we look forward to continuing to serve you with the same level of excellence in the future.

Crest Volvo Cars responded

Thank you for your loyalty and kind words! We sincerely value your feedback.

Crest Volvo Cars responded

Thank you for bringing this to our attention. We understand your frustration and are concerned to hear about the issues you experienced with your vehicle's seat and mirror settings. Our goal is to return every vehicle to its owner in the same condition it was received, aside from the requested service. We would like to learn more about what happened and assist you with restoring your seat and mirror presets. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com at your earliest convenience so we can help resolve this for you.

Crest Volvo Cars responded

Thank you for sharing your experience and for choosing Crest Volvo Cars for your first Volvo ownership journey. We truly appreciate that you traveled past other dealerships to visit us. It means so much to know that our team provided you with thorough answers to your questions and delivered on everything we promised. Your trust in us as a new Volvo owner is something we value deeply, and we look forward to supporting you with all your future automotive needs.

Crest Volvo Cars responded

Thank you for sharing your positive feedback about your experience. We're delighted to hear that your visit was both efficient and enjoyable. It's wonderful to know that we were able to provide you with the smooth and pleasant service you deserve. We truly appreciate your business and look forward to continuing to serve you in the future.